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Comfort Suites DFW Airport

2 1/2 star rated hotel
7.6/10 Good
(1006 verified Hotels.com guest reviews)
See real reviews (83)

generated by AI based on family reviews

Overview

Comfort Suites DFW Airport offers convenient proximity to the airport, with a complimentary shuttle service, although some guests report inconsistent shuttle times. Rooms are described as clean and comfortable, with some noting spacious suites and comfortable beds. However, reviews also mention that the hotel shows its age, with some areas needing updating and maintenance issues reported in several rooms. Breakfast is described as adequate but basic and limited in selection, while some guests report issues with the shuttle service's condition and reliability.

Guest highlights

Convenient airport shuttle
Comfortable beds
Clean rooms

About the hotel

Nearby attractions

In the business district and near a metro station, Comfort Suites DFW Airport is in an area with good airport proximity. The area's natural beauty can be seen at Lewisville Lake Environmental Learning Area and Oak Grove Park, while Meow Wolf Grapevine and Grapevine Historical Museum are cultural highlights. Six Flags Over Texas and Founder's Plaza Observation Area are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Extended parking on site (USD 8 per night)
Free roundtrip airport shuttle from 4 AM - midnight
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

TV in lobby
map

Reviews that mention...

Hotel Reviews

for Comfort Suites DFW Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

83 reviews

Review data

5 star reviews

36%

4 star reviews

25%

3 star reviews

20%

2 star reviews

11%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Comfort Suites DFW Airport

Showing 1 - 10 of 83 reviews

Latest reviews (83)

O

Oded

25 Oct 2024 - 26 Oct 2024
reviewed on hcom

4 out of 5 stars

We chose this hotel because they offered a free airport shuttle. When calling the hotel, they claimed the shuttle came every 25 minutes. We waited almost an hour and a half, although the hotel claimed that the shuttle was there every 25 minutes. It wasn't. No point in arguing with the two guys at reception, because they were adamant. We may be old, but not stupid nor blind! Except for that, we were VERY PLEASED with the hotel. Swift check-in, nice spacious and clean room with a comfortable bed and a living room, both with working TVs. Coffee maker was working great and well stocked. Specious bathroom and plenty of soft towels. Shampoo, conditioner and soap provided. We got there a bit late, and hungry. They had menus of a few restaurants that deliver. We chose the Chinese restaurant, and they were fast and good tasting food. The hotel's free breakfast was another pleasant surprise, with scrambled eggs, sausage patties, and everything else you'd expect from a good breakfast. The shuttle to the airport was punctual, with a very nice driver. This would have been a 5-star review, if it wasn't for the extremely frustrating wait for the shuttle from the hotel!
A

Angela

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

3 out of 5 stars

This was just an over night stay. It needs some updating, but it was clean with a comfortable bed. The shuttle to the airport was convenient, make sure you schedule your time when you check in. I didn’t try the breakfast but looked like the usually, waffles, yogurt, muffins, juices. Only issue was they didn’t answer the phone when I called before I got there. I was trying to get a shuttle ride from the airport, I had a late arrival, ended up having to Lyft it. When I mentioned it the guy said they have been answering phones. For what I was there for, this place was ok.
m

millicent

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

3 out of 5 stars

The fact that I was close by the airport for early morning traveler
F

Frank

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff could not have been more helpful. Convenient to airport and liked the parking and being able to leave your car here.
W

William

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

1 out of 5 stars

The experience of trying to stay at the comfort inn was a horrible. Made reservations called for a shuttle. Was told the shuttle would be 10 minutes. Shuttle did not show up called numerous times. Was told by a group at the desk. Different stories. After 2 hours of waiting for the shuttle booked another hotel. The management at this hotel is absolutely horrible
J

Jessy

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

3 out of 5 stars

Stayed a night as we missed our flight from dfw. Although it looked clean, it doesn’t smell good in the hotel.
H

Heike

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Extended parking and airport shuttle
J

Joseph

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Nice bed. Nice night's sleep. Close to airport.
N

Nakita

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to the airport and provided shuttle as I had a 12 hour layover so it was really convenient
S

Sharon Geraldine

27 Jun 2024 - 29 Jun 2024
reviewed on expedia

4 out of 5 stars

Had a very comfortable stay at Comfort Suites DFW airport. The hotel offered a complimentary shuttle bus to and from the airport. The room we stayed in was comfortable and very quiet. Just be mindful that there is no on-site restaurant. Common areas quite shabby and and need of an update.
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