Dallas/Fort Worth Airport Marriott

First impressions can set the tone for the stay and certainly did this time. The airport shuttle had some damage to the passenger side of the vehicle and the A/C control was held up by duct tape. The lady who checked me in acted as though I was bothering her by checking in. My room was nice and clean, but when I went to take a shower, I noticed that there weren't any washcloths. I showered anyway and later went to the front desk to request a washcloth, where once again, i was treated like I was a bother. The gentleman behind the desk this time, didnt even bother to look up at me. He just called someone and asked them to get some washcloths to me. I went back to my room and a lady dropped them off a while later. I'm lifetime gold on Marriot, so I am familiar with how things usually work and I feel lile this was outside of the normal experience - I certainly hope so, anyway.

It good but not free parking

For how expensive it is and having to pay for parking it could have been better definitely won't stay there again

A little louder than preferred. But right by the airport. Also a good reason to go there. Good shuttle service

The hotel was very nice as I expected from a Marriott property. The airport shuttle service could use some improvement. Every other hotel had 2-3 shuttles drive by while I stood for 30 minutes at 11:00pm waiting for a shuttle. When we tried to catch the shuttle to return to the airport, he had left before the 4:00am time we had been told to be in the lobby.(We were there at 3:50am)

We have stayed closer to the airport and heard less noise than at this hotel. We probably won’t book here again.

I had a reservation, which I had already paid for. I spoke to someone at the hotel requesting a ride. They told me where to stand to wait for the van and I did. After that, I was never able to get a person on the phone. A couple of times I got a recording and though I left a message, no one ever came in over an hour. Of course I ended up making a reservation at Holiday Inn. They came promptly and I thoroughly enjoyed my stay a few hours. Thanks to Holiday Inn. I was able to get back to the airport about 3 AM and make my flight.

The shuttle driver was not nice at all, and some of the stuff at the front desk were not helpful.

Our stay was decent overall, but we did encounter several issues such as poor television and wifi connectivity. The staff were responsive and moved us to another room, but we also experienced maintenance issues with the toilet. Additionally, the parking fee of $20 per day seemed a bit excessive. I'm not entirely sure if I would choose to stay here again in the future.

Close to the airport w/ 24/7 shuttle service. Great hotel for a layover btw flights