Hyatt Regency DFW International Airport

I always enjoy staying here. It's very easy. The shuttle was fast and easy for me. The food is good. It's quiet and nice. Good room, good bed. I never worry about my stay at this hotel. Very convenient.

Airport hotel… stay then fly somewhere. No other reason to be there. Very close to airport with shuttle. Food in bar good. Pillows on bed almost pointless- they need improving and the shower is pretty poor.

Great stay close to airport but was difficult to walk with luggage to the airport. Definitely wait for the shuttle.

Flew out of Dallas. This is located on property. Hotel is very clean, quiet. 24 hour shuttle service

We opted to stay in the airport hotel because we were arriving late and had an early flight to the island. Check in went great and we walked in to a very nice room on an upper floor. After a long drive, a cocktail sounded wonderful. So I went to make my way to the hotel bar. That’s when the trouble started. I went to the elevator we had just come up, and none were working. Being sure they would be fixed soon, I hiked down the 13 floors to the lobby, and enjoyed said cocktail. Now, 30 minutes later, still no elevator to get back to the room and no communication as to when they might be available. So I climbed the 13 flights of stairs back to the room. Feeling sweaty, out of breath, but somewhat accomplished, I began the wind down for the night, being sure they would be fixed by morning. Early the next morning, we packed up to head out on our island adventure. We made our way to the elevators, and……nothing. Still not fixed. We called down to the front desk and were told “sorry, they’re out of order.” So I got to carry two full scuba kits and a large suitcase down 13 flights of stairs while my petite wife followed with three carryons. I understand things break down sometimes, but I just can’t help but think there must’ve been a service elevator, some strapping college kids working night shift, or some other available option the hotel could have offered beyond “sorry, they’re out of order.”

Just what you need in between flights

Difficult to find where to meet the shuttle. This hotel NOT at the airport but outside the terminals. Room was comfortable and service was good.

Wonderful. So easy for traveling, thank you for shuttling us so easily.

This hotel had a picture of a water park as its second photo of the property, that when you click it, it says “point of interest”. They have a small pool they don’t tidy up after allowing guests to party there until late, so when we brought our kids there in the morning it was full of drink cups, cigarettes and pizza boxes. The condition of the furniture is awful. The staff is plesant but we didn’t get the information about the shuttle until the last day of our stay so we had to drag 7 suitcases up/down 7 flights of stairs with our four small kids to get there. We had dinner at the restaurant but it was a long wait and slow, so on top of being already exhausted from unexpected travel, we had dinner at a snail’s pace. The icing on the cake was being charged $6 for water that we understood to be complimentary as it was on the desk of the room, where every other hotel in the world leaves complimentary water. We will not return.

Very long wait for transport from terminal to the hotel.