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High Plains Hotel at Denver International Airport

3 1/2 star rated hotel
7.2/10
(1079 verified Hotels.com guest reviews)
See real reviews (168)

generated by AI based on family reviews

Overview

The High Plains Hotel at Denver International Airport offers convenient proximity to the airport, making it a practical choice for travelers. While some guests appreciate its affordability and simple accommodations, many reviews highlight the need for renovations. Several issues are frequently raised, including inconsistent shuttle service, extra charges for parking and airport shuttles, and dated rooms. However, some guests found the rooms clean and the staff helpful. The hotel is undergoing renovations which may impact the guest experience.

Guest highlights

Close proximity to Denver International Airport
Helpful staff

About the hotel

Nearby attractions

Located in Denver, High Plains Hotel at Denver International Airport is in an area with good airport proximity. The Shops At Northfield and Town Center at Aurora are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rocky Mountain Arsenal National Wildlife Refuge. Looking to enjoy an event or a game while in town? See what's going on at Dick's Sporting Goods Park.

Popular amenities

Parking

Airport shuttle at scheduled times
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 4:00 AM - 11:00 PM
Self parking on site (USD 10 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 AM–9:00 AM

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for High Plains Hotel at Denver International Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

168 reviews

Review data

5 star reviews

21%

4 star reviews

24%

3 star reviews

22%

2 star reviews

18%

1 star reviews

15%

We have selected a sample of reviews which reflect what travellers have said about High Plains Hotel at Denver International Airport

Showing 1 - 10 of 168 reviews

Latest reviews (168)

L

Libbie

28 Jul 2024 - 29 Jul 2024
reviewed on expedia

5 out of 5 stars

The lady that checked us in and the shuttle driver in the morning were fantastic
M

Megan

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Near airport
S

Stephen

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

4 out of 5 stars

The property is undergoing a name change to Hilton, so that was a little confusing, but they did send an email that said as much beforehand, so that was good. The shuttle was on time and free for us, but apparently it varies if it's free or not depending on which booking app you use, so be aware of that and confirm with the front desk beforehand. The breakfast sounded good, but we didn't get to try it since our flight was before 6am. We had to stay another night and the Microtel down the block had a cheaper rate, so we switched to them, and it was an inferior hotel compared to this one. However, they did have free toothpaste/toothbrush, which with High Plains, you had to pay for. Also, Microtels breakfast was inferior.
S

Susan

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

3 out of 5 stars

Under construction. Fee for shuttle even when you stay there. Don’t give complementary toiletries.
k

katie

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

4 out of 5 stars

The parking lot is very limited. Our car was covered in bird poop within the 4 hours we were parked there. Having to pay to park was unexpected. Possibly should have read more on that. They need to do something about the bird in the trees. Couldn’t even see out the windshield.
M

Marie

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

I have never left a bad review for anyone ever. As soon as I booked on Expedia, I called the front rest to let them know I was bringing my dog. When the lovely girl who answered the phone told me the pet fee was $75 I almost died. I told her I did not have it she said ok and asked my name and said oh gosh no you won’t be charged. I went and slept in my car at the airport in the Pikes Peak lot as my flight was the following day. They don’t give a crap. Absolutely refuse to even have a conversation. There are plenty of hotels out there. Don’t use this one
L

Lakota

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

1 out of 5 stars

Facility was Under construction, however clean and refurbished. the shuttle to and from airport only once an hour, so after all day flying I didn’t want to wait 55 minutes so paid for an Uber. Staff at check in was fine, but in morning not helpful or personal. Stressful wondering about shuttle which showed at last minute. Will not stay here again
B

Brendan

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

Currently transitioning to a Spark by Hilton so some construction going on. Convenient location near airport
J

John

19 Jun 2024 - 21 Jun 2024
reviewed on hcom

2 out of 5 stars

Lobby being remodeled, very limited breakfast seating, at check in was charged $100 deposit to cover extras/damage/theft they assumed we would incur. Three days after leaving the charge is still pending. Parking was $10/day, car wash to remove bird crap from parking lot trees was $9/day.
K

Khin

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to airport
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