Hampton Inn Lexington Medical Center

We were not able to check in on a property that we scheduled a month and a half ago. We were exhausted from a full day of traveling and just wanted to go to our room, relax & go to bed. Had received emails earlier about our upcoming trip and we could check in contactless if we want. We get there, no recognition of our reservations (3 rooms, over $1k of money overall) and nothing. The guy at the counter tried contacting Expedia, I was in a chat with Expedia, an hour and a half later, we all decided to abandon this plan. They didn’t have any rooms. They (Malachi at the desk and 2 of his bosses) tried to help us find another hotel without luck. Very dissatisfied with Expedia. Had to call around everywhere to find 3 rooms. Finally did, 20 minutes away. Historically have utilized Expedia without issue. This day has guaranteed me to never use them again. If I get billed for this…God so help Expedia. Would have always recommended before today. Now, I urge all patrons to call the facility of choice yourself and never use a third party. Hard lesson learned. Oh, after arriving to new facility picked out by ourselves, I receive emails from Expedia on how the hotel “lost” our reservations and to call them for help for another reservation. No thanks. Found our own. Much better accommodations plus a $400 savings overall. Be careful on what you do.

The parking was not great. Had to park in the middle of another parking lot and walk to hotel entrance in the rain.

Hotel is newish and in nice condition. Plenty of parking and staff was beyond friendly and super efficient.

Check in was easy and they were really friendly and accommodating, two restaurants almost right in the parking lot.

Hampton Inn Lexington Medical Center, was a good choice to stay. The room and hotel was clean, not over-crowded with guests, plenty of parking, and within minutes of downtown and mall district. The staff was friendly and thoroughly explained the hotel procedures.

Stayed here for a college visit. Property was clean, staff friendly, convenient to UK. Free and available parking😊