Tru by Hilton University Medical Center

The hotel was fine. Room and social areas were clean, beds were cozy, bathrooms were stocked and clean, and the building seems pretty new, and the location was ok. Not really walkable to much, but ok. Really my only complaint is how loud it was in the rooms. I was awoken multiple times by car noises and sirens outside. Then the alarm clock in the next room woke me up about an hour earlier than I wanted. And the noises through the door when people were walking by and opening and closing doors sounded like there was no door in place. I sounded like there was no buffering of the noise at all, from any wall. We travel and stay in hotels often, but this is definitely one of the most non-quiet hotels I’ve ever stayed in. Aside from the noise, it’s a regular Tru hotel.

After breakfast in the lobby we returned to our room to find the door would not open. Went to the front desk and waited several minutes for maintenance. Went back to the desk snd was informed they were looking for maintenance. Asked to speak to the manager as there seemed to be no sense of urgency. She informed me that while we waited he had gone to our room and knocked buy no answer. If we're locked out why would we be in our room. Searched for him again and found him after a time. Some difficulty in getting it open but after a few minutes we got in. Went to the front desk to check out and encountered the manager. After giving her the key she said "safe travels" No apology for our inconvenience and delay. Not a pleasant experience.

Haven’t traveled in a while but was surprised with this cute little hotel. Very clean! Looked clean and smelled clean. Very quick and easy check in. Was also in a great location as we were there for a doctors appointment.Definitely recommend!

This hotel is a great, affordable addition to the UK campus area. I stayed there for work I had downtown because I did not want to pay $350 or more a night because my conference was held during football season and Keeneland. The hotel is clean, the free parking is very convenient, and the hotel is close to quite a few good local places to eat. The two ladies who were working the front desk when I checked in on 10/17/23 were fantastic, and I really appreciate their help. My only complaint about the property is that the rooms are very loud. There is little to no sound proofing in the walls or ceiling, and because there is no carpeting, the noise bleeds between rooms easily. I stayed on the 2nd floor, and the people staying directly above me on my second night were unbelievably loud. I asked to be moved, and the hotel was unable to accommodate me due to being sold out. The first night of my stay was great with no complaints at all. If you stay and want to better ensure a quiet night, ask to be placed on the 4th floor at check in.

Close to the hospital. Clean and restaurant right across the parking lot. Convenient laundry facility.

This was a truly minimal room limited service not even a closet type room geared for millenial travelers. Good overall but a horrible value for the price they are charging.

There was a quite time posted but not observed, heard partying in parking lot till 2 am. Breakfast was pitiful, oatmeal was the consistency of very runny soup. Fruit was all bruised. Beads were comfy and room was clean, but had no water pressure in shower.