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Country Inn & Suites by Radisson, Mesa, AZ

2 1/2 star rated hotel
7.8/10 Good
(1004 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The Country Inn & Suites by Radisson, Mesa, AZ, offers a convenient location near Mesa Gateway Airport, appreciated by many guests. Some visitors praise the friendly and accommodating staff and the ease of access to the hotel. However, reviews reveal significant inconsistencies regarding the airport shuttle service, with some guests reporting issues with unreliability, limited availability (only servicing Mesa Gateway Airport, not Sky Harbor), and even unconfirmed reservations. Room conditions are also a mixed bag, with some guests describing clean, recently renovated rooms, while others report outdated, poorly maintained rooms with issues such as stained carpets, damaged furniture, and inadequate maintenance. The breakfast is generally well-received when available.

Guest highlights

Friendly and accommodating staff
Convenient location near Mesa Gateway Airport

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Country Inn & Suites by Radisson, Mesa, AZ is located in East Mesa, a neighborhood in Mesa, and is in a rural area and near a metro station. Silver Star Playhouse and Arizona Commemorative Air Force Museum are cultural highlights, and travelers looking to shop may want to visit Superstition Springs Center and Gilbert Farmers Market. The Boardhub and AZ Ice are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Parking

Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
Free uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily
Room service available

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Front desk (limited hours)
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

BBQ grill(s)
Outdoor furniture
Pool sun loungers

Conveniences

ATM/banking services
Elevator
Front-desk safe
Library
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Country Inn & Suites by Radisson, Mesa, AZ
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

35 reviews

Review data

5 star reviews

37%

4 star reviews

14%

3 star reviews

20%

2 star reviews

9%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Country Inn & Suites by Radisson, Mesa, AZ

Showing 1 - 10 of 35 reviews

Latest reviews (35)

J

Jean

18 Jul 2024 - 21 Jul 2024
reviewed on expedia

3 out of 5 stars

It was a clean enough facility. 3 handicap parking spaces is not sufficient. Half of our stay required a handicap unload and then parking a distance from door. Also VERY frustrating was the room temp was pre set on the A/C to 75 degrees. It was stuffy and too warm in the room for handicap needs! Can this temp be requested by guest to be set at a lower temp? Thermostat seems to have a preset not to go below the 75 degree setting :(
K

Kirk

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

All is good . Nice place . Easy to get to Mesa airport
J

JIM

3 Jul 2024 - 4 Jul 2024
reviewed on expedia

3 out of 5 stars

closeness to Mesa airport. Rooms dated, No USB ports, bathroom sink cracked discolored cracked missing caulk various places.
T

Tom

22 May 2024 - 23 May 2024
reviewed on expedia

1 out of 5 stars

Room was advertised to have airport shuttle. This, the reason we booked. Their shuttle was down. After no recovery plan They said they would get us a ride to airport. It never showed up. One of the workers ended up taking us and another couple in his vehicle. The room furnishing were terrible. Ripped chairs, drapes, stained carpet, dirty walls with paint missing. They ran a loud motor outside our room for 2 hours. Said it was a power washer at 6 pm.The thermostat on the wall was broken and couldn't adjust temp. with it. It was probably the worst experience in a hotel ever. Would like a refund but not hopeful that would happen. I would never,ever, recommend this place to anyone.
V

Vanessa

18 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

Staff was great. Friendly and just made us feel welcome. Room was nice clean and seem like it was renovated. Airport shuttle was great to have drivers friendly . Rental car service on site was amazing . Breakfast was a plus . Will be ba k again . Location was perfect
V

Viola

8 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

We were under the influence that the airport shuttle would pick us up from the Sky Harbour airport. When I called to book the shuttle I was told it only went to the East Gate airport. That was a disappointment as it meant we needed to book Uber for transportation. I felt that was false advertising as it should have been mentioned in the list of amenities.
C

Corey

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

1 out of 5 stars

Waited for over an hour for a “shuttle” ride from the airport. Then an unmarked, shady as hell, van showed up to get me. Had to beg to get a “shuttle” ride back to the airport the next morning even though I had reserve a ride when I made the reservation. Super sketchy experience all the way around!!! Won’t be going back to this hotel, ever!!!
L

Laura

7 Apr 2024 - 8 Apr 2024
reviewed on expedia

3 out of 5 stars

We reserved at this hotel because they have an airport shuttle. When I said we would need a shuttle at 5:30 am she told me the shuttle service didn’t start until 6am. In order to insure that we got to the airport in time we had to take an Uber which cost us $36. The rooms were clean and the beds were Just OK. The sink and tub were stained and the whole room smelled like bathroom deodorizer. There were at least two restaurants just a few steps away so that was a plus. Might stay there again but only if we had a later flight time. I think they need to post the shuttle hours in their online descriptive info.
M

Michelle

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

2 out of 5 stars

Inside my room, the carpet was very worn and stained. There were lots of water damage marks and peeling wallpaper in the shower area. Maybe some mold. Room right next to freeway, so it was noisy. For the price, the hotel rating and the reviews, I just expected more. Breakfast buffet was standard. Not bad. Not being from the area, I chose this also based on the free shuttle from the airport. However, this shuttle is only for the Mesa airport, not the main phoenix airport. Uber ride was $55.
R

Rebecca

24 Mar 2024 - 26 Mar 2024
reviewed on hcom

5 out of 5 stars

Room was not ready when advertised. Had to wait in my car in the parking lot for 1 and 1/2 hours. Front desk agent was not very understanding or friendly.
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