Homewood Suites By Hilton Missoula

The hotel itself was very nice. It was clean and beautiful and the room was comfortable with everything we needed. We arrived late after a long day of traveling and were looking forward to a nice sleep. Unfortunately, that's not what happened because at 9AM the next morning the hotel maid was outside our door having an extremely LOUD conversation where she was yelling responses at someone with the clear intent to wake us up, which she did. When I took my dogs out a few minutes later to go to the bathroom, she yelled when I was halfway down the hall (after she'd seen me put the privacy sign on the door) to ask if we were checking out. It was extremely unprofessional and rude. We paid $300 for this room and checkout wasn't until noon but she was trying to clear the floor with no regard for the guests whatsoever. I've worked in hotels (and cleaned them before) and we were never allowed to pester guests like this to try to get them to leave earlier. This experience on top of the $75 dog fee (which is the highest price I've ever paid anywhere) left a bad taste and I won't be going back, which is a shame because it was a nice hotel.

Booked this hotel for a night for $450 thinking that it’s a new hotel and will be nice and clean. First- parking is limited. There is overflow parking but it gets sketchier as it gets darker and farther away. Second- the halls smell like a nursing home. The room could have been cleaner, and my husband ended up using a dirty towel that smelt like BO.