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Hilton Garden Inn Missoula

3 star rated hotel
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (10)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Missoula receives mixed reviews. While some guests praise the quiet, comfortable rooms and convenient location near restaurants, casinos, and the University of Montana, others express concerns about unexpected parking charges, cleanliness issues (such as overflowing trash and dirty lobbies), and inconsistent service. Several guests mention that the hotel has been undergoing renovations. Guests also highlight the comfortable beds and spacious rooms.

About the hotel

This hotel features 2 restaurants, a casino, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a 24-hour business center. Housekeeping is available on request.

Nearby attractions

Hilton Garden Inn Missoula is located in Grant Creek, a neighborhood in Missoula, and is near the airport and in the mountains. Big Sky Brewing Co. and Children's Museum Missoula are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rocky Mountain Elk Foundation and Montana Natural History Center. Looking to enjoy an event or a game while in town? See what's happening at Ogren Park at Allegiance Field or Dahlberg Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

Popular amenities

Parking

Free RV/bus/truck parking on site
Onsite parking includes off-street options
Self parking on site (USD 3.87 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

2 bars/lounges
2 restaurants
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 16.00 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Wedding services

Accessibility

4 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 36
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Outdoor furniture

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Grocery/convenience store
Vending machine

More

12 casino slot machines
Casino (1600 square feet of space)
Casino gaming table
Designated smoking areas
Fireplace in lobby
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Missoula
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

10 reviews

Review data

5 star reviews

40%

4 star reviews

10%

3 star reviews

40%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Missoula

Latest reviews (10)

J

Justin

18 May 2024 - 19 May 2024
reviewed on expedia

1 out of 5 stars

If you want a nice 1 start hotel this is the place for you. To start off they “ran out of pillows” and gave us some very uncomfortable throw pillows barely bigger than my head. AC unit was making a terrible noise all night, shower was backed up so we were standing in some really gross water. Breakfast was also very disappointing. Should have just slept on the airport floor.
M

Mary

13 May 2024 - 14 May 2024
reviewed on hcom

5 out of 5 stars

Quiet room, comfy bed, clean and spacious. Had a refreshing wonderful sleep. Been traveling Wisconsin to Seattle so the wonderful surroundings and quiet room was welcoming.
J

James

17 Oct 2023 - 21 Oct 2023
reviewed on hcom

3 out of 5 stars

I was billed for some parking charge after I checked out.
S

Stephanie

13 Aug 2023 - 14 Aug 2023
reviewed on expedia

5 out of 5 stars

The room was nice, close to restaurant and casino within walking distance. The only thing i didn't like was paying for parking as the cost for the room was high, would be nice to have parking included.
B

Brent

24 Jun 2023 - 25 Jun 2023
reviewed on expedia

3 out of 5 stars

It worked well for a quick trip. People walking and talking in the hallway woke me up. They charge a parking recovery fee that I wasn’t expecting.
D

David

26 Nov 2022 - 27 Nov 2022
reviewed on hcom

5 out of 5 stars

I have been traveling to and through Missoula for two decades. I would say that this is my go-to hotel. They have put money into the hotel to keep it fresh. The last stay, the staff was warm and efficient as always. The waitress helping with breakfast was very nice and accommodating and the omelets were great
A

Amy

2 Jul 2022 - 4 Jul 2022
reviewed on hcom

4 out of 5 stars

I made my reservation a month in advance and reserved 2 nights in a King room. When we arrived I was informed that they were overbooked for our 2nd night and that I couldn't get a king room both nights. I took the double queen room and made it work. I could have caused a fuss but I was too tired and they were short staffed. The outside trash was overflowing and made the side entrances very dirty and stinky. The hotel is being remodeled but I didn't see anything except it the parking lot. The beds were comfortable and the rooms were clean. For the price, I expected a few things extra. Besides the coffee in the lobby everything else was a charge.
l

lea

29 May 2022 - 30 May 2022
reviewed on hcom

3 out of 5 stars

The front desk lady was super nice. We felt bad for her but when we arrived she informed us and all the other customers it could be 30 mins before our room was ready. It ended up being an hour. They were short staffed. No happy hour or food either. The lobby was dirty, bad need of vacuuming and the trash piled high in trash cans. No hot coffee available at 5 am for us travelers up early flying. We understand help is hard to come by but without all the amenities they should drop the room rate.
T

Tracy

21 Apr 2022 - 23 Apr 2022
reviewed on orbitz

5 out of 5 stars

Like how close to the airport it was. Also the location was great for eating and visiting the university.
A

4 Feb 2023 - 5 Feb 2023
reviewed on hcom

3 out of 5 stars

Found a random charge on my credit card from the hotel. When I called, they said it was a parking charge. It says free parking on the booking. This was never mentioned at check in either.
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