Holiday Inn Express & Suites Portland Airport - Cascade Stn, an IHG Hotel

It is a great hotel, and very convenient to the airport. However, before I booked my stay, I called the property and asked when the shuttle service ran. I was told 24hrs. When we arrived, the sign said 4am. We had a 5 am flight and needed to be there before 4am. Would not have booked if we knew it started at 4am.

This is one of our go-to hotels. Comfortable, quiet, clean. It is near the airport and some stores. Easy access to highway.

I fly to PDX fairly regularly. I've stayed at several other properties in the vicinity, but this was my first stay at HI Express. I can say, with no qualification, that this is not only a great value, but the best property, period, in the local area. First, cleanliness is off the charts. I mean like so spotless I can't believe it. Way cleaner than many high-end properties that I've stayed at. So clean I'd let my mother stay there. Second, staffing quality. From front desk to housekeeping to breakfast servers, everyone was super polite and pleasant. Third, amenities. The breakfast buffet is really, really good. Hot food like eggs, sausage, biscuits and gravy, waffles. Add in yogurt, cereal, pastries, breads, fruit. Hot coffee and water available 24/7. A nice selection of beer and wine for purchase. I didn't use the gym or the pool so I can't comment on that, but I took a peek and everything looked fine. Fourth, room. Quality pillows and bedding. Plenty of electrical outlets. Coffee maker. Central cooling and heating. Blackout curtains. The bathroom has an exhaust fan (!). Walk-in shower with plenty of water pressure. Fifth, location. The airport shuttle is obviously important, but the property is also literally adjacent to the light rail station if you ever need that. Kudos to the franchise ownership group for their investment in the property, and to the team for making my stay a perfect one. This is my new home at PDX.

Always a pleasure staying here. Super close to the airport, staff is always friendly and helpful and the rooms are always impeccably clean.

It was disconcerning that the Front door was locked and I could not get in at first to check in. All doors are locked and it was a little confusing how to open the front door without a room key. I think the front desk opened it for me, not sure. You have to call the hotel to get the shuttle from the airport. Hotel is in a fairly good location. In the Cascade shopping area, within a walk from the hotel to shop and get food. Target is next door and a light rail station. Room was spacous and comfortable.

Convenient location for the airport

I enjoyed the facilities of the holiday inn express. I wished they offered 24 hour shuttle service and pick up from economy parking.

Close to the airport with shuttle

Nice hotel location, within reach to the airport and shopping center. breakfast was good. Unfortunately front desk lady named peggy was unfriendly, unwelcomed manner. Other than that everything is good.

Tesla chargers in parking