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Yeon
14 May 2024 - 15 May 2024
reviewed on expedia
3 out of 5 stars
Everything was good on a weekday stay. The second time back was on a Saturday and this is when things went bad for us. It is unacceptable that there is only one guy doing both the front desk for hotel check-in, and a bartender on the other side of the table!, He was probably serving like five guests sitting at the bar table and then did not notice me until I had to yell for help! Never seen such a thing at any of the other hotels I stayed in! Front desk and bar connected, one guy doing both on a Saturday evening! Then fire alarm goes off several times and they can’t figure out what’s wrong. Had to endure this ear piercing siren but our kid has a sensitivity and this was just pure hell. It was crowded and with events going on, it was far from a relaxing experience. Then I find out that hotel airport shuttle cars blocked the hottel entrance way alll night long till the morning because they put their own convenience first over the guests convenience. So many things they can improve. Not coming back.
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Dima
27 Apr 2024 - 28 Apr 2024
reviewed on expedia
5 out of 5 stars
Very clean and easy parking. Nice hotel.
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Ajaypal
17 Apr 2024 - 18 Apr 2024
reviewed on travelocity
3 out of 5 stars
The hotel location is excellent with close proximity to good restaurant choices. Within 10 minutes of the airport.
The rooms have thin walls and sleep was disrupted several times due to neighboring rooms. You can even hear snoring thru the walls. This is a big negative for this location.
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Dawn
28 Feb 2024 - 1 Mar 2024
reviewed on orbitz
3 out of 5 stars
The hotel was clean and the beds were very comfortable. The restaurant was clean but service was lacking, it took 25 minutes to get our order for dinner. At breakfast we had to ask for black tea, there was plenty of green tea available, and only artificial sugar was readily available. The roses in the lobby permeated the whole downstairs and due to allergies and asthma we decided to eat in our room, however since breakfast was all you can eat we were told we had to eat in the dining area even when we explained there were health issues. I would stay here again but would plan to eat out. The airport shuttle driver was very friendly and helpful.
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Christine
2 Feb 2024 - 3 Feb 2024
reviewed on expedia
2 out of 5 stars
The check in clerk seems nice but she was very in genuine or fake after the check in process is done. I came to asked to let me borrow some wine glasses as I always have done this at other hotels, she said no, and it’s hotel policy. I told her you can bill to make room if needed. She still said no. There were no bartenders around. The iron board in the room was broken after I check in and fell over. The room service guy had the nerves to asked me if I broke it. I paid $160 for the room to be put next to the elevator and a view of the roof with all the vents. Horrible. Knowing there were plenty of other vacant rooms when I walked in to check in as there were no cars in the parking lot. In top of the cable not working and the WiFi keeps shutting off, there were a lot of noises in the hallway at 2am in the morning, people slamming doors and running around in the hall smoking weed all stinking up the hall and the smell came into our room. We couldn’t get a good night sleep. So for $160, I will not be staying here again.
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Patricia
28 Nov 2023 - 29 Nov 2023
reviewed on expedia
5 out of 5 stars
I love the experience is a really good hotel to stay and have great vacation time or just in between bussines trips because is also close to the airport.There’s also a lot of nice restaurants around the area and shopping.The surroundings of the property are a breath taking you can enjoy the nature walking by there’s a really nice little lake next to the hotel that makes it look and feel like a even more peaceful and delightful hotel to go to.I really recommend it to anyone.More then 5 stars overall.
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Jennie
28 Nov 2023 - 29 Nov 2023
reviewed on expedia
5 out of 5 stars
Great location to airport, easy check in, clean room, friendly helpful staff. Comfortable bed and nice layout of the room.
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kevin
7 Nov 2023 - 8 Nov 2023
reviewed on expedia
5 out of 5 stars
Very friendly and accommodating to business travel!
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Melissa
14 Oct 2023 - 15 Oct 2023
reviewed on expedia
2 out of 5 stars
Good airport shuttle
Front desk called to say they were canceling my reservation because they could not process my card prior to arrival. Most credit cards have anti fraud mechanisms that would stop a charge using this procedure.
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Mirna T
4 Sept 2023 - 5 Sept 2023
reviewed on hcom
4 out of 5 stars
Quick check in, flexible/free parking, clean room, with microwave and small fridge in room. Will stay again.