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Best Western Plus Airport Inn & Suites

2 1/2 star rated hotel
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See real reviews (111)

generated by AI based on family reviews

Overview

The Best Western Plus Airport Inn & Suites is a convenient option for travellers, with many praising its proximity to Salt Lake City airport and the ease of access to the airport shuttle. Guests regularly mention the complimentary breakfast as a highlight, describing it as tasty and plentiful. Rooms are described as clean and comfortable, though some mention of the need for modernisation in some areas and maintenance issues in others. The 24-hour airport shuttle service is advertised but reviews suggest unreliability. In addition, while some guests find the staff friendly and helpful, others note inconsistencies in the shuttle service and issues with room cleanliness.

Guest highlights

Tasty and plentiful breakfast
Convenient location near the airport
Friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Salt Lake City, Best Western Plus Airport Inn & Suites is in an area with good airport proximity. Tabernacle and Joseph Smith Memorial Building are local landmarks, and some of the area's attractions include Utah State Fairpark and International Peace Gardens. Looking to enjoy an event or a game while in town? See what's happening at Vivint Arena or Smith's Ballpark.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - 11:00 PM
Free self parking on site
Onsite parking includes off-street options

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Best Western Plus Airport Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

111 reviews

Review data

5 star reviews

42%

4 star reviews

29%

3 star reviews

11%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus Airport Inn & Suites

Showing 1 - 10 of 111 reviews

Latest reviews (111)

K

Karim Antonio

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Small parking lot
S

Sharleen

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

We were caught up in the technology issue and had to find a hotel to wait out flying home. We arrived at the hotel even before checkout, so even though we were so tired we could hardly stand, we figured we would have to just sit in the lobby. BUT- the receptionist Ziza was fantastic!!!!! She let us have the breakfast available, and she asked the housekeeping people to let her know as soon as the rooms she assigned us were cleaned and she got us in to them as quick as she could. Absolutely the best receptionist we had come across for our whole 2 week vacation!!! Kudos to Best Western for hiring her. Keep her forever! Also, our rooms were great. Very comfortable beds.
J

Joanna

12 Jul 2024 - 13 Jul 2024
reviewed on orbitz

5 out of 5 stars

It was hard to find parking on the property. I checked in late so maybe that’s why. The elevator is very slow. The complimentary breakfast had variety. My kids did not like the eggs. They did like the cereal. The stop is convenient (off I-80). The beds were comfortable for me. I slept well.
K

Kathryn

16 Jul 2024 - 17 Jul 2024
reviewed on orbitz

5 out of 5 stars

As a solo female traveler I felt very safe. Room was clean and comfortable. It wasn’t quite ready right when I got there which was after check in hours. Other than that no complaints!
J

Justin

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

1 out of 5 stars

Me and my kids waited an hour for the shuttle to find out that the shuttle driver called out therfore leaving us stranded. Hampton inn and suites GAVE ME A RIDE TO BEST WESTERN!!!! Had to program my television at 1215 in the morning til 1250 in the morning. Will NEVER spend 165 dollars on best western again
S

Scott

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

1 out of 5 stars

Room was dirty, sheets stained, shower dirty and the TV did not work. Very poor experience overall. I travel every Monday and will choose to stay elsewhere in the future.
D

DIANNA

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

4 out of 5 stars

Quiet. Comfortable. Only issue was lack of restaurants in the area. Convenient to the airport.
J

Joann

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Easy ride to airport. Courtesy shuttle. Complimentary breakfast bar, pool, hot tub and exercise room.
K

Kathryn

17 Jun 2024 - 18 Jun 2024
reviewed on hcom

4 out of 5 stars

Everything was fine about the hotel except the primary reason we booked here: to have a guaranteed and reliable way to the airport at 4:00 am. I booked the shuttle with the desk clerk when we arrived at 7:00 pm. When we came down at 3:50 am, the new overnight desk clerk could not find a shuttle reservation and we had to pay Uber in order to make it to the airport on time.
J

Jan

11 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

Close to airport
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