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Holiday Inn Express Hotel & Stes Salt Lake City-Airport East, an IHG Hotel

2 1/2 star rated hotel
8.4/10 Very Good
(1000 verified Hotels.com guest reviews)
See real reviews (39)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Salt Lake City-Airport East receives mixed reviews. While many guests appreciate its proximity to the airport and the free shuttle service, some experiences with the shuttle have been negative, with reports of unreliability and delays. Guests consistently praise the cleanliness of the hotel and the quality of the complimentary breakfast. However, some mention that the hotel's interior could benefit from an update, and highway noise may be an issue for light sleepers. The hotel offers convenient parking and is close to the airport, but potential issues with the shuttle service should be considered.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Located in Salt Lake City, Holiday Inn Express Hotel & Stes Salt Lake City-Airport East, an IHG Hotel is near the airport and near a metro station. Clark Planetarium and Church History Museum are cultural highlights, and some of the area's landmarks include Tabernacle and Beehive House. Looking to enjoy an event or a game while in town? See what's happening at Vivint Arena or Smith's Ballpark. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.

Popular amenities

Parking

Free roundtrip airport shuttle from 4:30 AM - 11:00 PM
Free self parking on site
Limited onsite parking
Ski shuttle nearby
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free buffet breakfast available daily 6 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Ski storage

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

BBQ grill(s)

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Hotel & Stes Salt Lake City-Airport East, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

39 reviews

Review data

5 star reviews

38%

4 star reviews

38%

3 star reviews

3%

2 star reviews

5%

1 star reviews

15%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Hotel & Stes Salt Lake City-Airport East, an IHG Hotel

Showing 1 - 10 of 39 reviews

Latest reviews (39)

A

Alison

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

1 out of 5 stars

We chose this hotel for the airport shuttle. Upon arrival they said the shuttle broke down so there was no shuttle. They offered no solution. The room was ok but the AC wasn’t good. We had to turn it down to 65 to get the room cool enough to sleep. The breakfast was was late so we couldn’t eat the breakfast like we had planned. It was overall. Poor hotel. False advertising.
S

Shannon

8 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Great place to leave car, free shuttle to airport.
R

Rena

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

4 out of 5 stars

The place is close to downtown but near the freeway. You can hear traffic from the rooms. Check in was unexpected with being charged extra but hopefully will be refunded after talking with an agent. The rooms were cramped with the large coffee table and office chair. Beds were squeaky but comfortable. Bathroom is nice and i like the close up mirror. The coffee and breakfast options were great. I would stay here again. Wish we had time to enjoy the other amenities. Parking was also well lit for accessible parking for people with disabilities.
A

Alan

27 May 2024 - 28 May 2024
reviewed on expedia

4 out of 5 stars

Close to airport
d

douglas

30 Apr 2024 - 1 May 2024
reviewed on hcom

4 out of 5 stars

Stay was fine. Included was leaving my vehicle for 5 days at a quite reasonable $10/day. The rub was retrieval by shuttle. The shuttle took 40 minutes as we saw other hotel shuttles roll through multiple times and finally called an Uber in the cold. As the Uber pulled up, so did the shuttle. Try harder.
J

James

16 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

Close to airport ,clean, great staff and easy transportation to the city
R

Robin

15 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

This property was clean and close to the airport. The staff were efficient and breakfast was fine. There is not much to do in this area and although it is clean the hotel is not updated. The tv in the room was small but worked fine. One bed was comfortable and one was hard. We felt safe and it is close to the interstate.
K

Karry

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

4 out of 5 stars

Close to airport
C

Charlotte

29 Sept 2023 - 30 Sept 2023
reviewed on expedia

1 out of 5 stars

We expected their shuttle to pick us up at the airport since when we called they said it would be 15 minutes or so. After over an hour's wait we called again and they said there was no shuttle!!
N

Natalie

25 Aug 2023 - 28 Aug 2023
reviewed on orbitz

5 out of 5 stars

This property was kept very clean. The staff was very friendly, breakfast was good, and the airport shuttle was convenient.
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