1/21

Sutton Suites Hotel

3 star rated hotel
5.6/10
(1002 verified Hotels.com guest reviews)
See real reviews (49)

generated by AI based on family reviews

Overview

Sutton Suites Hotel provides a budget-friendly option for travellers, particularly those needing proximity to Seattle-Tacoma International Airport and nearby car rental facilities. While some guests appreciate its convenient location and free 24-hour airport shuttle, reviews reveal mixed experiences. Positive feedback points to helpful and friendly staff, spacious rooms, and comfortable beds. However, many guests note that the hotel is dated, requiring updates and maintenance. Issues reported include inconsistent shuttle service, limited breakfast offerings, and concerns about cleanliness and safety. Note that there's no elevator, potentially creating challenges for those with mobility limitations.

Guest highlights

Free 24-hour airport shuttle
Friendly and helpful staff
Spacious rooms
Comfortable beds

About the hotel

Nearby attractions

Located in SeaTac, Sutton Suites Hotel is in the suburbs and near the airport. The area's natural beauty can be seen at Angle Lake Park and Lake Washington, while Museum of Flight and Showbox SoDo are cultural highlights. Looking to enjoy an event or a game? See what's going on at T-Mobile Park or Lumen Field. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle at scheduled times
Area shuttle (surcharge) up to 2 miles
Cruise terminal shuttle (surcharge)
Extended parking on site (USD 24 per day)
Free 24-hour roundtrip airport shuttle
Free self parking on site
Free train station drop-off shuttle from 8:00 AM - 8:00 PM
Limited onsite parking (max 1 space per unit)
Onsite parking available only on request
Shopping center shuttle (surcharge)
Train station shuttle at scheduled times
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6 AM–9 AM

Guest services

24-hour front desk
Concierge services
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

3 on-site accessible parking spaces
Braille signage
Hallway handrail height (inches): 41
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Stairway handrail height (inches): 41
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 42

Outdoor

Picnic area
Terrace

Conveniences

ATM/banking services
Front-desk safe
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Sutton Suites Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

49 reviews

Review data

5 star reviews

14%

4 star reviews

27%

3 star reviews

27%

2 star reviews

24%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Sutton Suites Hotel

Showing 1 - 10 of 49 reviews

Latest reviews (49)

D

David

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

2 out of 5 stars

While the shuttle service driver of the hotel was pleasant, everything began to go downhill after I arrived. The hotel looked liked a backdrop of a ghost town where weeds were everywhere in the 'courtyard', the room may have been a suite before but all it really was a big room with some appliances removed (what appeared to be a place for a fireplace). The Cable TV service was in 480i, which in case you don't know, dates back to the 80's specs. Breakfast nook was a joke....please, I know orange juice prices have spiked, but don't kid us with the "Out of Order" sign. There are plenty of other juices available for breakfast. Why not make them available?
S

Stephaniie

22 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location! Airport shuttle was fabulous!
R

Ronan

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

4 out of 5 stars

Staff is nice. Close to airport. Shuttle available. Ability to order food via uber eats. Global experience is fine
D

Diana

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

It was very practical as a hotel for solo traveller. Staff were very nice and helpful. Everything was functional and clean. They provided a simple breakfast (cereal, bread, jam, egg, juice, coffee and pancake machine with batter). However, I didn’t feel safe walking around at night in the area. The nearest train station is about 20min from the hotel. Also, I had a hard time closing the door from the outside. Normally, once you lock the door, it remains locks. However, I was able to open the door after pushing it. I couldn’t leave my valuables due to the door. In overall, as long you are vigilant, everything is good with the hotel.
C

Cheryl

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

2 out of 5 stars

Bed was the #1 worst bed in all our travels all of the time. No hot water. had to ask for coffee n tissues. Will never stay there again. Staff was friendly n courteous and shuttle was great!
P

Paige

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

4 out of 5 stars

They make you pay for early checkin before 3. But free 24-hr shuttle was nice.
C

Catherine

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

3 out of 5 stars

Close to rapid transit and most times shuttle was able to drop us off and pick us up. rapid transit takes you to ball parks, downtown. Very efficient Shuttle not available after 8 pm .. listed as an airport hotel? When I went to check out, no one around, dialed the number at the desk no answer. Felt uncomfortable leaving the keys to the room just on the desk. Rooms need some updating however bed very comfortable Only given 2 bath towels 1 hand towel Coffee not replaced daily It is listed as a suite hotel and in the room large fridge, microwave and 2 burner stove however no cooking supplies or dishes ? need to ask for at the desk.. we didn't need them but found it unusual that the cupboards would be bare. Easy parking and close to a large mall with Macy, JC Penney etc.
C

Crystal

14 May 2024 - 18 May 2024
reviewed on expedia

4 out of 5 stars

The property is a bit dated (exactly as pictured), but it’s clean and the staff is amazing. Airport shuttle service was prompt every use and they even shuttle to the light rail station upon request. We did walk it a couple times tho and it is less than 15 minutes and pretty easy. Bonus was a little continental breakfast in the mornings which were perfect to hold us over until we got downtown and did lunch. Grocery store and pub about 10 minute walk from hotel which were nice on our first evening as we flew in late and didn’t plan to go downtown.
W

William

8 Jan 2024 - 9 Jan 2024
reviewed on hcom

5 out of 5 stars

The best place for us, a couple with practical expectations, to stay whenever we travel thru SeaTac.
I

Ivan

14 Sept 2023 - 15 Sept 2023
reviewed on hcom

4 out of 5 stars

Conveniently located close to the airport and car rental facility. Clean spacious room. Friendly staff. Ample parking space.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels