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Holiday Inn Express & Suites Bradley Airport, an IHG Hotel

2 1/2 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (147)

generated by AI based on family reviews

Overview

The Holiday Inn Express & Suites Bradley Airport is praised for its convenient location and proximity to the airport, with many guests noting the ease of access for early morning flights. The hotel's shuttle service receives frequent positive mentions for its promptness and helpfulness, although some inconsistencies are reported. Rooms are described as clean and comfortable, while the breakfast is considered a highlight by many guests. However, some guests noted inconsistencies with the shuttle, some outdated rooms and a musty smell in some rooms, and an unexpected parking fee.

Guest highlights

Convenient and prompt airport shuttle service
Clean and comfortable rooms
Helpful staff

About the hotel

An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Located in Windsor Locks, Holiday Inn Express & Suites Bradley Airport, an IHG Hotel is in an area with great airport proximity. Phelps-Hatheway House & Garden and Old New-Gate Prison & Copper Mine are local landmarks, and some of the area's activities can be experienced at Broad Brook Brewing and Sand Trap Mini Golf at Twin Silos. Looking to enjoy an event or a game while in town? See what's happening at Dunkin' Donuts Park or XL Center.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site
Limited onsite parking

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express & Suites Bradley Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

147 reviews

Review data

5 star reviews

61%

4 star reviews

28%

3 star reviews

9%

2 star reviews

1%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express & Suites Bradley Airport, an IHG Hotel

Showing 1 - 10 of 147 reviews

Latest reviews (147)

R

Robert

30 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

We stayed at the Holiday Inn Express, Bradley airport for two nights. Our flight to Hartford was delayed and arrived at 1:30am. The Holiday had a shuttle sent over within 5 minutes of my call to the front desk and had us checked in very quickly. It was great to be able to rest after such a long day traveling!
A

Angela

26 Jul 2024 - 27 Jul 2024
reviewed on orbitz

3 out of 5 stars

Convenient to airport, ample parking. Check-in was a breeze, staff were pleasant. Issues: my door stuck at the bottom- so it scraped along the floor. Seemed as if the door was hung wrong and it made it feel cheap. The room I was in smelled a bit like stale cigarette smoke. Vending machine on 3rd floor was out of order. Overall my 1-night stay was fine.
L

Lorna

27 Jul 2024 - 28 Jul 2024
reviewed on orbitz

5 out of 5 stars

We use this every time we travel with early flights very convenient.
C

Carol

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

3 out of 5 stars

It was a standard hotel by an airport!
D

David

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport. Clean room, comfortable bed, plenty of hot water to shower.
E

Edna

4 Jul 2024 - 5 Jul 2024
reviewed on orbitz

5 out of 5 stars

Close to airport and the staff made sure we were scheduled for the correct transport! Offered wake up call…lovely.
D

Deborah

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Near food and the airport. Comfortable.
J

Joop

24 Jun 2024 - 25 Jun 2024
reviewed on hcom

4 out of 5 stars

Major snafu this AM when we received a 6AM call from the front desk for an airport shuttle we had clearly said at check in that WE DID NOT NEED. The call woke us up.
F

Francis

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean and convenient to the airport. Helpful staff too
L

Louise

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Quiet and clean with very convenient access to the airport.
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