Ramada by Wyndham Windsor Locks

The place is kind of been redone in the house flip way. The room had a patio door to the parking lot with a bar barricad that was not held in place well. Would not want to stay in that room in winter with the door gap. Mold in the bathroom. Hallway was musty and old smoke smell. Was give a room at first that was not cleaned. I checked in late evening also. Trash around the grounds and broken car window glad in parking lot parking space. Security doors were not locked.

We stayed from a Friday to Sunday. The pool hours are great but the pool and the pool room itself was not heated. We shivered. I was in a hoodie and sweat pants while my kids shivered in the water. The ceiling over the pool was peeling badly. The walk from our room to the lobby was long which was inconvenient since we had a wheel chair. Also, there were no elevators! The rooms were decent and clean but there were areas that needed repairs if you looked close enough. Our room slider door was broken. The heater/ac did not work properly and the wall control didnt at all. The beds were uncomfortable. The rooms did not have coffee makers. The outside door to our hallway did not lock and felt unsafe. Other doors were propped open. Also, there was broken glass from shattered car windows all over the hotel parking lot. We were told there were multiple car break ins the night before. The phone didnt work to call the front desk. The freaking alarm clock was set and I didnt even think to check it. Also, the cream cheese at breakfast was sour from not being chilled. I kept calling it sour cream. I could not eat the bagel. All breakfast items were individually wrapped which I did appreciate. The hotel location was great. Target and Dunkin were very close. There was a lot of food options near us as well. We went to Browns Harvest and I definitely recommend!

Property looked derelict - broken auto glass in front parking area and rear parking area dark and littered

I was traveling on Business and there was no Internet service or connection !

Great little hotel clise to the airport.

Upon entering the room there was a musky smell. The white sheet covers had little dark spots which turned out to be little flying insects. I wish I had taken a photo. Someone needs to be replaced.

The price I was quoted when making the reservation was $125 plus tax = $144. However, when I was registering, I was "advised" they needed an additional $50 in case there was damage to the room. I was insulted! I am a retired Catholic school teacher. I wasn't about to have some wild and crazy party!! I traveled 4-1/2 hours for an appointment at St. Francis hospital I did not want to drive another 4-1/2 hours back to Vermont. I have stayed there two other times when I had appointments at the hospital and never was told there was an additional fee for damage ~ I do not have the 'additional" fee $$$~ I just wanted a room, bed and shower and leave early in the morning.

the lobby and interior was very clean, modern and stylish. The exterior looked very run down, grass unmowed, trash barrels overflowing, litter all over the parking lots

The pictures are far better than the actual facility. The grounds including the parking lot (closer to the actual units), exterior windows of every unit were filthy dirty! The actual hallways to the units all need updating, and painting. The actual room seemed fine but the bathroom was in HORRIBLE SHAPE. The shower bare was improperly installed and hanging on with one screw so the curtain could not be closed, the bathroom had an acoustical ceiling(dirty), no exhaust fans, the floor had two different granite/marble tiles, and the threshold was stained and did not match. the bottom of the door frame was rusted, the walls had unacceptable patchwork (this should be a level 5 finish coat) and one of my towels had faint brown stains. The morning breakfast area was like a backyard picnic. A recommendation is to close this area off and have actual small refrigerators to keep liquids and dairy cold and have actual juice machines instead of small pictures on ice. The hot food was luke warm at best. The fitness room was not finished and still need weights. I chose this location based on pictures and price

Where to start.. horrible experience. Like the worst I have ever had. They gave us keys to an occupied room first. Then they had to physically check rooms cleanliness and find us a room that we could stay in. The room didn’t have towels in it, I am questioning the cleanliness.. the blanket was askew.. ? They wouldn’t bring towels to our room- they wanted us to come get them. They also gave someone else room keys to our room! The restaurant was horrible. The people that run the place are completely incompetent. If we had not gotten in so late and had to make a 5 am flight, we would have gone elsewhere. Avoid this place! A total fail.