Chantillys on the Bay

Credit Card Fraud. This August 2023 I traveled to Vanuatu to perform voluntary assistance to the dental/hospital in Port Villa. My patron booked and paid to stay at Chantill's via Expedia. On arrival, my credit card details was requested for any sundry charges, although there would be none as my patron was supporting my voluntary contribution to Vanuatu's health system. On departure my patron paid my sundry costs. My stay at Chantill's was pleasant, however irreversibly soured by their fraudulent behavior. On returning to Australia, I noted 2 addition nights accommodation charges totaling AU$460.55 applied to my credit card. After numerous communications between my patron, confirming the booking and stay had already been paid for. At this time Chantill's has not returned those total funds to my credit card. For me, this constitutes a form of International fraud or scam on behalf of Chantill's. With all the booking details and payments confirmed back to Chantill's, this can not be mistake or clerical error.

The room wise tidy but not really clean and it stunk of cigarette smoke. The noise from the Banyan bar next door was really really loud (we were getting up at 4am to get to the airport for a 7am departure). The sliding doors out to the balcony didn't work propery and needs new runners(one of the doors fell out when i initially opened it), it did lock though. Water pressure in both hot and cold taps and shower was great. Sheets and pillow cases were nice and clean and the bed was comfortable, unfortunately there were no blankets. Overall for what it costs we will stay elsewhere in the future. On a positive note we will continue to come here for meals, the super seed salads are Awesome.

Ok property , walking up 2 flights of steps to our room with heavy bags of as not great:( water pressure very low

Great location easy walk into main part of Port Vila. Loved catching the mini buses that go past the front if you want to travel a little further and didn't feel like walking, look for the B on the number plate and it will cost 150 VT each way. The apartment was large with a kitchen, but lacked cooking utensils. Reception did manage to give us a frypan and saucepan for us to use when asked so that was helpful. The pool was lovely, a couple of times tried to get someone's attention to order a drink or snack but it didn't happen. The Banyan bar next door that is associated with Chantilly's was excellent, great atmosphere and lovely staff. Happy hour was a winner. Clearly some of the staff lacked experience which did show in some areas, I'm sure in time this will improve. Overall we enjoyed our 7 day stay and look forward to returning to Vanuatu.