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Tropicana Lagoon Apartments

4 star rated hotel
8/10 Good
(121 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Tropicana Lagoon Apartments is praised for its friendly and helpful staff, and its quiet location on the lagoon with a good outdoor restaurant. However, reviews also note that the property is in need of refurbishment, with some guests describing the bathrooms as run-down and unclean. The amenities, including the TV channels and internet access, are also noted as needing improvement. Transport to nearby destinations may require taxis or rental cars, as there is no shuttle service.

Guest highlights

Friendly and helpful staff
Quiet lagoon location
Good outdoor restaurant

About the hotel

At Tropicana Lagoon Apartments, relax by an outdoor pool or hit the private white sand beach where you can enjoy kayaking.

Nearby attractions

Located in Port Vila, Tropicana Lagoon Apartments is on a private beach. Erakor Lagoon and Independence Park reflect the area's natural beauty and area attractions include Wet N Wild Zorbing and The Summit Gardens. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site

Wifi

Available in some public areas: Free WiFi

Food and drink

1 beach bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: VUV 1600-2000 per person

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

This property does not have elevators

Things to do

Canoeing
Kayaking
Outdoor pool

Outdoor

BBQ grill(s)
Beach loungers
Garden
Pool sun loungers
Private beachfront location
Terrace

Conveniences

Front-desk safe
Library

More

Beach towels
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Tropicana Lagoon Apartments
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

60%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Tropicana Lagoon Apartments

Latest reviews (5)

V

Vesna

29 Jun 2023 - 9 Jul 2023
reviewed on wotif

4 out of 5 stars

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
D

Damien

12 Jan 2023 - 13 Jan 2023
reviewed on hcom

3 out of 5 stars

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
P

Patrick

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

We stayed for one day only because of the hurricane nearby, we booked this hotel because our flight was cancelled and we could feel that this is a very nice place to stay for vacation.
D

David W

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Quiet location on lagoon. Good outdoor restaurant. Very friendly and helpful staff. Recommend rental car or taxi to get around.
S

Sara

Invalid Date - Invalid Date
reviewed on wotif

3 out of 5 stars

The location is fine. All other destinations could be reached by transfer ( we have booked most trasnsfers though the reception). Staff is excellent, nice and friendly. Bathroom was a bit dirty. For example the shower had many spots covered by mould and the mirror has never been cleaned and covered with stains. The restaurant is ok. But the food preparation place is a really dirty and horrifying when you look closely.
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