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Sandra
3 Sept 2023 - 5 Sept 2023
reviewed on expedia
2 out of 5 stars
There were six of us in my group, children 9, 14, 15; we arrived on a Sunday and had a few 29" suitcases, the receptionist was abrupt even with us checking in, pretty much saying "I need passports for everyone" nothing much before and nothing much after. I felt she didn't want to work on a Sunday. The room was on the second floor, approximately 12-14 steps going up, the receptionist is the same person who took us to our room, she was all the way at the top of the steps when I had to call to her and ask her if there was an elevator or someone to help take the bags up, she said "no, no one is working", and that there were no rooms on the first floor. I said we have a lot of bags, that's when she came back down to take my handbag, which is the only item she carried up, never thinking of any options. ROOMS: the set up is one space with a common/shared living room & kitchen, then two rooms (one with two beds and one with three beds). Our room had 3 beds, 1 squeaked loudly, the windows wouldn't close, one of the windows was cracked, on the last day I saw that one of our pillows was rolled up foam padding (similar to what is in a cushion) and the pillow was torn he beds only had the top sheet (no bed cover). the grounds are beautiful, the pool is nice, nothing is really walkable, the beach requires a taxi. Perfect if you don't want to do much and/or don't have high expectations. one of the sliding doors is accessible to outside and was a struggle to lock, common space was stifling
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Lisa
21 Jun 2023 - 22 Jun 2023
reviewed on expedia
5 out of 5 stars
Very friendly, kind, effecient staff. Straightforward, quick check in. Tasty breakfast with accompanying fresh fruits. Comfortable rooms with much needed air conditioning. Beds comfortable and rooms spacious. Good distance from the airport and travel arrangements on demand arrived in a very timely manner. Beautiful well manicured grounds. A good lay over for a night. Thank you!
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heilie
12 Mar 2022 - 19 Mar 2022
reviewed on hcom
4 out of 5 stars
The staff was very friendly and the location was good very easy to walk to the store or down to the port to do some shopping was a good place to sleep if you want somewhere to stay that isn’t all inclusive this would be a good place the front staff was very helpful if you need help getting a taxi as well overall would recommend
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Julia
Invalid Date - Invalid Date
reviewed on hcom
4 out of 5 stars
Stayed overnight. Hotel is close to the airport and ferry terminal. Helpful reception girl, she arranged a taxi for us to go to a pizza restaurant in st.john's, which turned out to be very good . Beds are comfy but the local dogs are noisy, and unfortunately the guest in the room next to us woke up very early ( before 6am) and left the alarm ringing for the entire duration of having a shower and the walls are thin. Had a good breakfast cooked especially for us. Overall it was a good overnight stay as the hotel is clean and the grounds are well maintained. Good for overnight stay but a bit noisy, some aircraft noise can be heard very early in the morning.