Interludium Iguassu Hotel by Atlantica

The hotel looks new and beautiful, but the location is isolated and there is nothing around, you wouldn’t be able to go out for a walk or buy something to eat, even to go to the Iguaçu national park it’s a 20 minute ride, if you are driving, might be a good option, but if you need to use Uber or taxi like we did, there might be better options. The staff is courteous and the room condition is Ok, the bathroom has no fan so we saw some mold formation, somehow inevitable I guess

The hotel is clean with no-frills. The ads claim the hotel has a laundry, but it doesn’t. Loumar Turismo, which the hotel uses for rides to and from the airport, does not check if a flight is arriving on schedule. If your flight is late, too bad, so sad. When we contacted Loumar Turismo to inquire about where our airport pickup was, we were told something to the effect of “We were at the airport on time. You were not. Not our fault. Take a taxi or an Uber at your own expense.” The hotel refused to reimburse us for the Uber. (NOTE: Beware of people at the airport claiming to be Uber drivers. They may try to charge you twice Uber’s rate for an airport transfer.) The hotel in the Expedia photo shows a beautiful fountain in the front of the hotel, which was not working and probably hasn’t been working for awhile. The lobby is tasteful and modern, with nice seating for waiting for transportation or tour buses. But don’t expect any customer service from the front desk. When we got to our room, there was one pillow, two decorative pillows, and no blanket for our king bed, and only one bathroom towel for the two of us. We asked front desk staff to have the items sent to the room. We were told to pick them up at the front desk ourselves. The hotel’s location is somewhat isolated. Plan to drive, take an Uber, taxi, or tour bus. Breakfast is free at the hotel and the selections were plentiful. The buffet dinner at the hotel was 75 reais per person, which is expensive for Brazil.

This hotel is far from the downtown and there is nothing to do near the hotel. But it is very good facilities and clean. Especially receptionist is very very kind. If you will be here to visit falls, it is perfect place. You can take taxi very easily.

Got a good deal on this hotel and it was great. Very nice with a good breakfast. Was able to book our Iguaçu falls tour with a travel agent at the hotel. It is not within walking distance of anything shopping or eating places, but it is a very nice hotel and felt very safe. The faucet in the shower would not work, but when we contact the front desk someone came to our room literally within minutes to fix it! That was great as we were hoping to not have to change rooms. Would sure stay here again.

Hotel is located around the other hotels, about 15-20 minutes from the park and 15 min from the airport, however there are a few VERY problematic issues with it: 1. Internet is simply non existent. Not in the rooms, not in the lobby (SAME network as the rooms, only a different name, but shares the connection). Upon repeated requests to use the hotels locked network to download a 100MB file for work, the response was: "manager doesn't remember the WiFi password") 2. over 1 hour to get towels (had a triple room with 2 towels provided and needed a 3rd in order to take a shower.. 3. Food average at best, though not expensive 4. VIP check in (2 hours ahead, by expedia) - was NOT provided, hat to wait in the lobby and leave stuff at hotel's manager's room until room was ready 5. WALLS ARE PAPER THIN!! We had a triple room (suite com antessala, which is supposed to be an upgraded room, which also costs more..) - and when the phone rang (at 1AM) in the adjacent room we could swear that it was ringing in our room - this went on for a good 30 minutes. Same with the couple who were speaking (not shouting, just normal talk) in the room on the phone and same at 5:30 AM. Really disappointing for a hotel that has all the facilities to be a 5 start hotel. It certainly looks like one when you walk in it. 1. Internet 2. Service + food levelL 3. Ridiculously thin walls!