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Crystal Star Inn Edmonton Airport

2 star rated hotel
7.6/10 Good
(1573 verified Hotels.com guest reviews)
See real reviews (131)

generated by AI based on family reviews

Overview

The Crystal Star Inn Edmonton Airport offers spacious rooms at a reasonable price, making it a convenient and affordable option for travellers. Guests appreciate the complimentary airport shuttle, its proximity to the airport and the generally friendly and helpful staff. While some find the decor dated, many highlight the cleanliness of the rooms and the overall convenience for short stays before early flights. However, some negative reviews mention issues with room maintenance, breakfast quality, and even a fire alarm incident. Therefore, it is advisable to check recent reviews before booking.

Guest highlights

Complimentary airport shuttle service
Spacious rooms
Friendly staff
Good value for money

About the hotel

Nearby attractions

In the business district, Crystal Star Inn Edmonton Airport is in an area with good airport proximity. Fred John's Park and Leduc Recreation Centre reflect the area's natural beauty and area attractions include Monster Mini Golf and Amazing Corn Maze. Looking to enjoy an event or a game while in town? See what's happening at Century Mile Racetrack and Casino or Castrol Raceway. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snow tubing and sledding.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free self parking on site
Limo/town car service
Onsite parking includes off-street options
Uncovered extended parking on site (CAD 5.25 per day)

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

Free continental breakfast available daily 6:30 AM–9:30 AM

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Outdoor

Picnic area

Conveniences

Elevator
Reception hall
Vending machine

More

Fireplace in lobby
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Crystal Star Inn Edmonton Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

131 reviews

Review data

5 star reviews

42%

4 star reviews

28%

3 star reviews

18%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Crystal Star Inn Edmonton Airport

Showing 1 - 10 of 131 reviews

Latest reviews (131)

K

Kevin

18 Oct 2024 - 19 Oct 2024
reviewed on hcom

3 out of 5 stars

It is out dated (style and amenities), but served the purpose for a single night to stay near the airport for an early morning flight.
V

Vanessa

21 Jul 2024 - 22 Jul 2024
reviewed on expedia

4 out of 5 stars

Check in was quick and easy. The room was clean, beds were confortable. Clean sheets. A/C worked fine. The continental breakfast was okay but not impressive. Overall, the hotel is clean, spacious rooms. It just looks like it hasn't been redecorated since 1993. But the price was affordable and we did not except much from a one night stay at an airport hotel.
M

Maxwell

11 Jul 2024 - 15 Jul 2024
reviewed on hcom

5 out of 5 stars

Nice and friendly environment. Everything else was good, although the mattress was a bit uncomfortable. The location was very close to the airport
G

George

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

4 out of 5 stars

Clean and comfortable. A little dated decor wise, a basic, no frills, but very spacious room. Would likely stay again if heading to Edmonton airport. I felt very good value for money
W

Wendy

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

1 out of 5 stars

I booked a suite, and didn’t realize it was a circle bed…. I’m sure the blanket has never been washed, stains were visible, the ‘fitted sheet’ didn’t fit, it was as hard as a rock. Everything felt tidy, but not clean. I asked for a new room, the manager was understanding, (he was great actually) but they were sold out. I asked for a clean blanket and he did give me a brand new one in packaging. I put a tshirt over the pillow as I wasn’t convinced it was clean. So disappointed. Breakfast was minimal, bagel, frozen waffles and cereal. Coffee with coffee mate. Glad I was travelling alone, I wouldn’t want to stay there with a family.
M

Maria

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport , clean, offered breakfast and scheduled ride to my flight
J

Joseph

3 Jun 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

Always a pleasure to stay at the Crystal Star Inn. Hotel staff are courteous and helpful. We will always use this hotel when travelling to and from Edmonton Airport. Their parking fees are the best in that area, which is great !!
N

Nancy

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

1 out of 5 stars

Only good thing was the airport parking and shuttle. Room was a joke. The couch area was a broken bunk bed with kids bedding on it- but a sign saying it was the couch? And 2 plastic chairs? Bed was separate- in an area with no AC? Nothing pictured like what we got. Door handles broken. Breakfast was also a joke- we did not feel it was safe to eat.
M

Mandy

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

3 out of 5 stars

I was stranded by westjet and chose the best, cheapest option I could in case I was not refunded. Property was pleasant… but the pictures make it look nicer than it is. Not the typical place I would stay. Staff was lovely and very friendly. Location is great for Ubers to/from the airport. Lots of close dining options.
S

Sarah Anne Louise

7 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Was an amazing stay, the price is great for an budgeted option will travel here again
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