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Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

2 1/2 star rated hotel
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (36)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Ottawa Airport is praised for its convenient location near Ottawa Airport, making it a popular choice for travellers with early flights. Guests appreciate the proximity to restaurants and amenities like Lone Star and A&W, as well as the availability of free parking. Many find the rooms spacious, clean and comfortable, with some highlighting the good breakfast options. However, be aware that the airport shuttle service has limited hours of operation, and may not be available for late-night or very early morning departures.

Guest highlights

Close proximity to airport and restaurants
Spacious and clean rooms
Good breakfast options

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel is located in Gloucester, a neighborhood in Ottawa with great airport proximity. Billings Estate National Historic Site and Canada Agriculture and Food Museum are cultural highlights, and some of the area's landmarks include Peace Tower and Royal Canadian Mint. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Superdome at Ben Franklin Park.

Popular amenities

Parking

Area shuttle (surcharge)
Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Free continental breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

36 reviews

Review data

5 star reviews

61%

4 star reviews

25%

3 star reviews

6%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Showing 1 - 10 of 36 reviews

Latest reviews (36)

B

Bonnie

9 Apr 2024 - 10 Apr 2024
reviewed on hcom

5 out of 5 stars

Close to the airport, a Lone Star, A&W, and a gas station. Right at the corner of Hunt Club and Paul Anka. Not far from South Keys. Easy to get around. Good place for an overnight stay if you are travelling through Ottawa for a day or two.
P

Peter Joseph Arthur

10 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

My review is based on previous stays at this hotel. Regrettably, my last stay did not happen as flights were canceled etc. Altho my booking was non-refundable, mgmnt were kind enough to give me a break on one night. That to me epitomizes customer service and is a good reason for why I choose IHG hotels as first choice.
F

Fatoumata Battouly

10 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

The room was spacious and clean. There's parking space.
Y

Yuncheng

4 Jul 2024 - 5 Jul 2024
reviewed on orbitz

5 out of 5 stars

Nice hotel, close to airport and stores
T

Tracey

1 Jun 2024 - 3 Jun 2024
reviewed on expedia

4 out of 5 stars

Comfortable, decent price, clean and ample parking. Couldn’t ask for more 😀
B

Bonnie

30 Apr 2024 - 1 May 2024
reviewed on hcom

5 out of 5 stars

Large spacious room with a tub. On site free parking. Steps away from Lone Star and A&W, and a gas station and car wash. Beds and pillows not as comfortabe if you prefer a firmer mattress. Quiet area. Not far from the airport.
D

Danielle

22 Jan 2024 - 23 Jan 2024
reviewed on expedia

2 out of 5 stars

Came in at 11:30 due to plane . Only two towels for three people, no Kleenex . A comforter on one bed . Meaning I duvet, and on the other bed there is next to nothing. It was like a small sheet and then a thin thin thing put in a duvet cover in so I froze. Just come here lots as I travel lots and this was the only time I can say it was not good .
T

Tanya

12 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

Booked here specifically for proximity to the airport after my flight was cancelled. Also booked here specifically because of the airport shuttle. However, when it was time to leave for the airport I was told the shuttle was "snowed in". Oh well.
D

Dave

13 Dec 2023 - 14 Dec 2023
reviewed on expedia

5 out of 5 stars

Close to the airport with restaurants
D

Debbie

5 Nov 2023 - 6 Nov 2023
reviewed on expedia

4 out of 5 stars

Clean room with all amenities included. Convenient location for accessing the airport.
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