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Hilton Garden Inn St. John's Newfoundland, Canada

3 star rated hotel
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (51)

generated by AI based on family reviews

Overview

The Hilton Garden Inn St. John's is a modern hotel in a central location, within walking distance of the Mary Brown's Centre and other downtown attractions. Guests appreciate the clean, comfortable rooms and friendly staff. The hotel boasts a pleasant atmosphere and convenient amenities. However, the hotel has received significant negative feedback regarding its parking policy. Many guests were unaware of the $15 per night parking fee until arrival, and some reported parking lot issues, including limited spaces and even vehicle break-ins. There have also been complaints about the noise levels from the air conditioning or fan units and inconsistent room cleaning services.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.

Nearby attractions

Hilton Garden Inn St. John's Newfoundland, Canada is located in Downtown St. John's, a neighborhood in St. John's, and is in the entertainment district. Newman Wine Vaults and Railway Coastal Museum are cultural highlights, and some of the area's attractions include George Street and Mile One Centre. Johnson Geo Centre and Aquarena Fitness Centre are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Parking

Electric car charging station on site
Onsite parking includes off-street options
Uncovered self parking on site (CAD 15 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in some public areas: Free WiFi and wired Internet

Food and drink

1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 14.00-20.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

3 on-site accessible parking spaces
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn St. John's Newfoundland, Canada
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

51 reviews

Review data

5 star reviews

35%

4 star reviews

27%

3 star reviews

16%

2 star reviews

14%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn St. John's Newfoundland, Canada

Showing 1 - 10 of 51 reviews

Latest reviews (51)

R

Raymond

28 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

Our stay was great. However, I don’t agree having to pay for parking as we pay a large price for our room. But I will add we had a wonderful stay.
R

Robin

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

4 out of 5 stars

Very nice hotel. The location of the parking lot was not close to the hotel and there were a lot of people outside the hotel by the entrance. We felt uncomfortable offloading our luggage.
R

Ruby M

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

4 out of 5 stars

Staff were friendly and knowledgeable. Appreciated the 12pm checkout time. We were in eoom 609. It smelled heavily of body oder. Coffee machine was really dirty where water goes. Found a used mask under bed skirt when ensuring nothing was left behind.paid for parking when didnt need to as arms to parking lot area were broken amd up the emtire time.
C

Colin

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

3 out of 5 stars

Hotel itself is gorgeous, very modern, our room was very nicely done. However, the walls were paper thin. I had to turn music on to drown out the people in the room next to me so I could try to sleep. The bed also left much to be desired with the mattress or mattress protector maybe being a little crunchy and noisy. Overall I was impressed when I arrived. It’s a great spot and had parking. But if you’re looking for a decent night of sleep - this won’t make it to the top of my list any time soon.
S

Steve

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

5 out of 5 stars

Didn’t like the fact though, that I had to pay 15 dollars for parking. But other than that very nice hotel.
B

Bradley

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

Very clean and quiet hotel. The staff and dining options are great. Comfortable bedding, easy parking and within walking distance of the mary brownes centre etc.
C

Canadian

4 Feb 2024 - 5 Feb 2024
reviewed on expedia

5 out of 5 stars

The only down side was one of my freinds vehicles were broken into in the hilton parking lot. Nothing they could do because no cameras out side which is something they should highly consider.
R

Robert

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

As always , a great hotel to stay in. Never any issues, easily accessible, parking is a breeze, pool is nice.
M

Madonna

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

Excellent. I was charged parking fee but parking lot was open therefore others were parking without charge
B

Bilel

12 Jan 2024 - 16 Jan 2024
reviewed on expedia

4 out of 5 stars

I didn't like to pay for the parking while im q guest !
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