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Holiday Inn Resort Grand Cayman, an IHG Hotel

3 1/2 star rated hotel
8.2/10 Very Good
(594 verified Hotels.com guest reviews)
See real reviews (14)

generated by AI based on family reviews

Overview

The Holiday Inn Resort Grand Cayman is praised for its friendly and helpful staff, clean rooms, and the delicious food at its onsite restaurant, Driftwood. The resort also offers a free shuttle service (Monday-Saturday, 8am-5pm) to various locations, including shopping areas. However, the hotel's remote location is a recurring point of discussion; it's not within walking distance of Seven Mile Beach, and taxi fares can be expensive. Additionally, the shuttle service's limited hours and availability on Sundays could be an issue for some guests. There is no beach access, though a pier is available.

Guest highlights

Friendly and helpful staff
Delicious food at Driftwood Restaurant
Convenient shuttle service (Monday-Saturday, 8am-5pm)
Clean rooms

About the hotel

Nearby attractions

Located in West Bay, Holiday Inn Resort Grand Cayman, an IHG Hotel is next to a golf course and on the beach. North Sound Golf Course and Port of Georgetown are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Governor's Beach and Cemetery Beach. Camana Bay and Stingray City are two other places to visit that come recommended. With kayaking, scuba diving, and boat tours nearby, you'll find plenty of adventures in the water.

Popular amenities

Parking

Free area shuttle up to 5 mi
Free beach shuttle
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 beach bar, 1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18-35 for adults and USD 9.00-14.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf caddy
Golf cart
Golf clubhouse
Golf clubs
Golf lessions with a pro
Golf pro shop
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Water sports equipment

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

18 holes of golf
Bicycle rentals
Fitness center
Golf driving range
Outdoor pool
Snorkeling

Outdoor

BBQ grill(s)
Beach loungers
Beachfront location
Dock
Free beach cabanas
Free pool cabanas
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Beach towels
Couples dining
Romance packages available
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Resort Grand Cayman, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

7%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Resort Grand Cayman, an IHG Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

M

Mark

27 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Hotel was very clean and comfortable. Beds were great. Area is a little far out of town. Beach is pretty but not real swimmable. Food and drinks were great. The morning breakfast was a real bonus since it was included in price. Wish the dinner menu was a little larger. It was great having the shuttle to take us to town etc. Left on the day before hurricane Beryl hit.
N

NIESHA

15 Jun 2024 - 18 Jun 2024
reviewed on hcom

5 out of 5 stars

The front desk staff was very nice and welcoming. Our room was cleaned every day during our stay. The rooms look just like the pictures online. They are bit dated but well-kept. There's also a nice restaurant/sports bar onsite. The food was pretty good and the bartenders were nice. There's no beach access. I repeat..no beach access. However, they do have a nice pier where you can go out and relax and listen to the ocean. The pool area was nice. This hotel isn't walking distance to 7 mile beach. They do have a shuttle Mon-Sat. 8-5. Otherwise, you would need to take the taxi for about $20-25 usd. If you're a golfer, the golf course is very nice. Overall, we enjoyed our stay. I just wish it had beach access and was closer to 7 mile beach.
C

Christopher

19 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Great experience, they were incredibly accommodating! They have a shuttle that'll take you several places, a transportation company on speed dial, and a boat captain on site! I highly recommend the splash tours, they'll take you snorkeling and playing with stingrays!
B

Brian

2 Feb 2024 - 5 Feb 2024
reviewed on expedia

4 out of 5 stars

It is remote. This is good and bad. No shuttle from airport is an issue. To avoid this taxi fees and being stuck in this remote area, it is very highly recommended that you rent a car from the airport for some or all of the trip. They do have a shuttle, but if you are staying for four or more days you will want to have a car to visit Rum Point and Caves.
V

Vrbo

25 Dec 2023 - 27 Dec 2023
reviewed on hcom

2 out of 5 stars

Well Renoir at the front desk was rude. I was called and told I needed to vacate my room but had already extended my stay. No one explained the shuttle properly and no one was at fault. Renoir made rude comments about my hair. Anytime I tried to ask a question about pricing, breakfast or the shuttle I was basically shut down and redirected. I was double billed for the $100 deposit. Still waiting on it to be given back. They were not very helpful. We met other people at the hotel they had problems with the front desk staff as well. Basically everyone had the same complaints. The communication about the shuttle pick up points and times was poor. The front desk staffers were either rude or clueless.
W

Wendy

31 Aug 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

Check-in and out was a breeze, and the onsite restaurant, Driftwood was absolutely amazing. Pool area was beatiful Only drawback, no shuttle on Sundays and no hot top
r

robert

8 Apr 2023 - 13 Apr 2023
reviewed on hcom

4 out of 5 stars

The Holiday Inn Resort is located on an east facing beach a few miles north of the airport and about 1 mile east of Governor's Beach, but with the turns in the access road it is probably 1.75 miles. It is co-located with the Grand Caymanian, and there is a restaurant and bar on site. In addition, the lobby has a small shop where you can buy soft drinks, snacks, candy, t-shirts, snacks, and beach towels. You can also rent coolers and other beach gear. The on-site restaurant has seating indoors and on an outdoor patio. They have musicians performing during the evening hours in the outdoor area. There is a moderate assortment of choices on the menu, and some entrees seem pricey, including burgers. We wound up ordering delivery from Domino's for two of the nights. There are scheduled shuttle runs to various places, which we used for visiting Public Beach, Georgetown, and Governor's Beach. It will also take you to shopping and grocery stores. The resort has a beach, which guests use for sitting near the water, but no one went in the bay since the entrance was rocky and you would need water shoes, but you can see the bay from the pool. You can also sit facing the bay in the restaurant. If you have a vehicle with you, then you have a lot of flexibility. If you don't, then take advantage of the shuttle service. Also bring in some snacks and cans of soda from the outside to save over the lobby price.
D

Dwight

18 Feb 2023 - 19 Feb 2023
reviewed on orbitz

3 out of 5 stars

Room view of construction company site. Non heated Pool , no hot tub and no access to Ocean where the warm water was. Very remote location can't walk to anything. There was a shuttle service to shopping but not worth a couple hours time to get small items. Excellent staff
M

Martha

22 Jan 2023 - 26 Jan 2023
reviewed on orbitz

5 out of 5 stars

I mostly liked the staff friendliness and eager to help or answer questions. Taveta the shuttle driver is a very kind and helpful gentleman. The other driver is also very helpful. Overall I have no complaints or issues re: this property. I liked the quietness and that it is very relaxing.
M

Martha

26 Jan 2023 - 27 Jan 2023
reviewed on orbitz

5 out of 5 stars

Excellent service. Extraordinary go beyond line of duty staff, like Tavite fhe shuttle driver. The other highly efficient as well. Everybody is very friendly and helpful.
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