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Courtyard by Marriott Santiago Airport

3 1/2 star rated hotel
8.4/10 Very Good
(372 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Santiago Airport is a popular choice for travellers due to its convenient location near the airport and complimentary shuttle service. Guests consistently praise the cleanliness and comfort of the rooms, as well as the quality of the on-site restaurant and breakfast. While many appreciate the 24-hour restaurant, some guests have noted that the shuttle service can be unreliable or inconvenient to arrange, requiring pre-booking and potentially long waits. There are also some inconsistencies in the quality of service mentioned, along with reports of noise issues and minor maintenance problems in some rooms. The hotel's location in an industrial area means limited nearby amenities.

Guest highlights

Convenient location near the airport
Free airport shuttle
Clean and comfortable rooms
Good on-site restaurant and breakfast

About the hotel

Nearby attractions

Courtyard by Marriott Santiago Airport is located in Pudahuel, a neighborhood in Santiago with great airport proximity. Santiago Town Square is a notable landmark, and the area's natural beauty can be seen at O'Higgins Park and Plaza de la Constitucion. Looking to enjoy an event or a game while in town? See what's going on at Julio Martinez Pradanos National Stadium.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

2 on-site accessible parking spaces
Accessible airport shuttle
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Courtyard by Marriott Santiago Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

58 reviews

Review data

5 star reviews

52%

4 star reviews

28%

3 star reviews

3%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what travellers have said about Courtyard by Marriott Santiago Airport

Showing 1 - 10 of 58 reviews

Latest reviews (58)

R

Rodrigo

9 Oct 2024 - 10 Oct 2024
reviewed on hcom

5 out of 5 stars

Convenient hotel close to SCL airport, free shuttle, rooms to international standard given the star number. Has decent on-site restaurant, with good breakfast. Worth the price given the convenience.
S

Susan

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

4 out of 5 stars

The airport shuttle is not easy to organize or convenient. The rooms are fine and breakfast also.
N

Nadia

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

4 out of 5 stars

The hotel was very clean, the staff was friendly and helpful, and the airport transfer was a huge plus. The breakfast buffet was decent, and the restaurant runs all night, which meant we could get a snack after arriving from the airport at one in the morning. The lack of good soundproofing in the rooms and the sliding door in the bathroom that doesn’t really close completely were the two points we found against the hotel.
T

TIFFANY

18 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

I liked that it was busy and there was always staff 24/7. Even the restaurant was open 24/7. It was pretty well protected as well and the shuttle to the airport was free.
J

Juan

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to the airport
K

Karen

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

This is a modern, spacious, comfortable hotel a few minutes drive from the airport. The hotel has a free shuttle from the airport, you need to call and book it. This was the nicest hotel we found in South America.
C

Chris

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

4 out of 5 stars

Nice place very clean, close to the airport
A

Ali

16 Jun 2024 - 17 Jun 2024
reviewed on hcom

1 out of 5 stars

Two things happen one was I try to use safety deposit box I put my stuff and close it without using the code and safe Lock it self . Now they have no one to help me thanks god my flight was next day evening . So teachicsn came next day a 8 am after me going to counter 2 times . Than coffee maker don’t work they told me some one will call me but no one did
M

Martha

13 May 2024 - 14 May 2024
reviewed on expedia

4 out of 5 stars

Our family stayed here before a flight . The hotel was nice . We had a good dinner in the hotel . Access to the airport was easy . We would stay again .
P

Philander

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

2 out of 5 stars

Open shower concept is not enjoyable, lets cold air in the shower. No face/wash cloth towels? Single use soap in one shower. 1 Bottle of water in the room isn't enough to make a coffee. Staff was not very helpful at the front desk. Left to figure out far too much as a foreign traveler. The guy who checked me in seemed to be upset he had to speak English and wouldn't charge the company account. I had to pay out of pocket which through my trip for a loop (Different amounts for Debit, than in using Credit this felt like a scam). The hotels Bartender and Male server were great, but all of the ladies were unwelcoming and un-attentive, despite seeing me every day and getting generous tips not even one proper greeting or smile. The hotel elevator works by fob, but if you are on the second floor it's roulette, as you will never know if your floor is properly selected. The indicator light was out in both elevators. This hotel is in an industrial area, surrounded by factories with electrified fences and security dogs. Hotel is a quality hotel, staff needs some work, location is fine if you want to be close to the airport but not hear planes. Nothing else of any value in walking distance.
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