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- Holiday Inn Santiago - Airport Terminal, an IHG Hotel
Holiday Inn Santiago - Airport Terminal, an IHG Hotel
4 star rated hotel
9/10 Excellent
(1068 verified Hotels.com guest reviews)
See real reviews (184)
generated by AI based on family reviews
Overview
Holiday Inn Santiago Airport Terminal is praised for its incredibly convenient location, being within walking distance of both domestic and international terminals. Guests appreciate the ease of access, particularly for early morning or late-night flights. Rooms are described as comfortable and clean, and the on-site restaurant receives positive feedback, although some mention breakfast could be improved. While many find the hotel ideal for short stays, some mention the high price and a few issues with certain aspects of the hotel, such as a broken bathroom door. Note that check-in is at 4pm, although some guests managed earlier check-in via IHG Rewards.
Guest highlights
Incredibly convenient location, steps from airport terminals
Comfortable and clean rooms
Onsite restaurant with varied menu
Helpful and accommodating staff
About the hotel
After a day on the slopes, return to Holiday Inn Santiago - Airport Terminal to dine at the restaurant, drink at the bar/lounge, or relax in massage/treatment rooms.
Nearby attractions
Located in Pudahuel neighborhood, Holiday Inn Santiago - Airport Terminal, an IHG Hotel is connected to the airport. National Museum of Natural History and Fantasilandia are local attractions and those in the mood for shopping can visit Costanera Center and Mall Plaza Oeste. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena.
Popular amenities
Parking
Area shuttle (surcharge) up to 50 km
Beach shuttle (surcharge)
Free extended parking on site
Limited onsite parking
Ski shuttle (surcharge)
Wifi
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: CLP 15000-25000 per person
Spa
Massage - deep-tissue
Massage/treatment rooms
Treatment room
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Multilingual staff
Turndown service
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Things to do
Access to nearby indoor pool
Fitness center
Indoor pool
Sauna
Shopping
Spa services
Spa tub
Outdoor
Garden
Terrace
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Designated smoking areas
Reviews that mention...
Hotel Reviews
for Holiday Inn Santiago - Airport Terminal, an IHG Hotel
4.5 out of 5 stars
184 reviews
Review data
5 star reviews
- 59%
4 star reviews
- 28%
3 star reviews
- 9%
2 star reviews
- 4%
1 star reviews
- 1%
We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Santiago - Airport Terminal, an IHG Hotel
Showing 1 - 10 of 184 reviews
Latest reviews (184)
L
Lucy
30 May 2024 - 31 May 2024
reviewed on hcom
5 out of 5 stars
All good in the airport.
h
hideo
17 Aug 2024 - 18 Aug 2024
reviewed on hcom
5 out of 5 stars
We used for our layover stay.
Front support was really supportive for our trip. I really appreciated with their service.
D
David
24 Aug 2024 - 25 Aug 2024
reviewed on hcom
4 out of 5 stars
This hotel is expensive compared to those close to the airport but has the advantage it is right at the airport and for a layover this is really convenient. It is not the grandest hotel I have stayed in, but is comfortable, the rooms are a good size, and the internet good. The breakfast could be improved as the fruit for example was ordinary and the selection for the cooked food limited. Dinner was better.
R
Reed
20 Aug 2024 - 21 Aug 2024
reviewed on hcom
5 out of 5 stars
The hotel is conveniently located between the domestic and international terminals. Within walking distance for either terminal. It was very clean and the staff were very accommodating. I would happily stay there again.
M
Miguel
1 Aug 2024 - 2 Aug 2024
reviewed on hcom
5 out of 5 stars
Convenience and flexibility a staff to accommodate travelers. Pool and hot tub were clean and indoor. Restaurant was tasty. Clean room with great shower.
H
Hernan
12 Jul 2024 - 14 Jul 2024
reviewed on hcom
3 out of 5 stars
This hotel does not comply with a good holiday Inn hotel. they don't even offer water in the room. The service is ok. The pool area very old. I guess, since it is inside the airport, they don't care if things are going well. They just take it for granted because people need to stay close to the airport
J
Joseph
15 Jul 2024 - 16 Jul 2024
reviewed on hcom
5 out of 5 stars
Would recommend this hotel for anyone with a quick turn-around in flights in Santiago. I don't know how I would feel about the hotel if I was staying there to visit the city overall, but just to get a nights sleep to get on a plane the next day it is the perfect choice; I wish I had done it earlier in my trip. Easy to walk to, the rooms were nice and large, surprisingly quiet being at the airport, and safe from non-paying customers.
R
Rodrigo
11 Jul 2024 - 12 Jul 2024
reviewed on hcom
2 out of 5 stars
I booked my stay to ensure I could grab a quick breakfast before my early morning flight. However, when I arrived at the breakfast area, the fruit and egg trays were empty. Due to my tight schedule, I couldn’t wait for them to be refilled and ended up skipping breakfast, despite having paid for it.
R
Rebecca
6 Jul 2024 - 7 Jul 2024
reviewed on expedia
4 out of 5 stars
Great for an overnight stay between flights. Check-in was a little slow as a group all arrived together - self check-in desks would help. Breakfast was reasonable but not a lot of hot options. Staff were lovely and the room was large and spotless.
J
Jenny
18 Jun 2024 - 19 Jun 2024
reviewed on expedia
4 out of 5 stars
Very convenient location for a break while in transit between flights. Easy to locate and walk to. Check in was very efficient.
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