Grand West's Villas

s: Pool is nice and clean Slide is super fast and fun -s: Our room was very dirty - poo marks in toilet, smelt very stale, dirty marks everywhere smeared with something I wouldn't like to think about Only given 2 towels despite there being 4 of us staying - again, none of the towels seemed fresh No restaurant or breakfast - apparently the restaurant closed and is yet to reopen Poor communication with hotel when i booked - i asked if they had an airport transfer service and if they did breakfast - i had no response despite chasing up. This left us unprepared with 2 children Conclusion : unclean and not somewhere we would stay again unfortunately. I can tell it used to be a beautiful hotel but has really got run down over time. Although that does not excuse a dirty room

DO NOT STAY HERE!!!! EXPEDIA NEEDS TO REMOVE THIS ACCOMMODATION FROM THEIR SITE LIST- The receptionists had no idea, the cooked breakfast we paid extra for was terrible- it wasn’t a cooked breakfast at all it was a continental breakfast if that! ((instant coffee, stale cereal, 2 slices cold toast, half a banana, full cream milk- no alternative The room itself was disgusting- filthy shower, had to wear thongs in shower. The towels were stained, the linen old, the bed was old, the kitchen was not a “full kitchen” as described, the kitchen was dilapidated. There was no aircon in the family area only in the bedroom and who knows when or if that was last cleaned? Ceiling fan was ok but noisy. The toilet cistern ran 24/7. There was no restaurant on the property. No WI-FI available. The property was directly behind the airport runway so it was very noisy. There was no spare key so if we wanted our room “cleaned” we had to leave the key at reception. In room phone not working. It was on the whole old, filthy and dilapidated. In fact we left early because it was becoming quite depressing! As did others!!!!! DON’T STAY HERE 😡 Garden was actually quite nice and the pool was ok.

Good location, a 10min walk to Smuggler's Cove & Wailoaloa beach. A few local restaurants and bars. 15min taxi ride to Port Denarau. The grounds of the property and pool area are lovely and well maintained. The complex buildings are run down and in need of maintenance work. We mostly had no hot water in our room and had cold showers all week. The staff were helpful and hospitable. We were mostly the only guests staying there. On a few occasions, there were people drinking heavily and partying - which in itself was fine but we had some drunken men banging on our door and shouting at 1.30am and overheard a very loud fight between a drunk couple at 6am on Sunday morning. As 2 female friends travelling together, these experiences were unsettling. There is security on site and I assume they shut this down fairly quickly but just an FYI - this is not the best option for solo female travellers. Better to stay around Smuggler's Cove area. I imagine GWV was a hive of activity before Covid. I hope that with some investment into repairing the property, it can be restored to its former glory.

We booked an accessible room, but when we arrived the staff were keen to have us check upstairs. Upon checking downstairs we realized why... The room was dirty (even marks indicating the toilet hadn't been cleaned since use!) and mouldy. We even found a sanitary pad in the side drawer. We ended up having to stay upstairs which made it difficult as I have mobility issues. Upstairs was much cleaner and if you are looking for somewhere close to the airport it would be fine. The onsite restaurant is basic but fine, there are also a few other places within 500m. If you're a light sleeper be aware that the runway is very close. WiFi costs $10 per hour so it's probably cheaper to just get a local SIM. TV reception isn't great and reception have to change channel for you. That said the staff are lovely and super helpful