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Airport Hotel Basel

3 1/2 star rated hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (28)

generated by AI based on family reviews

Overview

The Airport Hotel Basel is praised for its convenient location near Basel Airport, with many guests mentioning the ease of access via public transport or the hotel shuttle. The hotel is also noted for its cleanliness, friendly and helpful staff, and the on-site restaurant and bar. However, some guests have noted limitations with the shuttle service, particularly early mornings, and the air conditioning in some rooms. The hotel's complimentary Basel Card offers unlimited use of public transport and discounts on activities.

Guest highlights

Helpful staff
Convenient location near the airport and public transport
On-site restaurant and bar
Complimentary Basel Card

About the hotel

This smoke-free hotel features a full-service spa, a casino, and a restaurant. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Airport Hotel Basel is located in St. Johann, a neighborhood in Basel with good airport proximity. Petite Camargue Alsacienne Nature Reserve and West Trail are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Southern Black Forest Nature Park and Kannenfeldpark. Looking to enjoy an event or a game while in town? See what's happening at St. Jakob-Park or St. Jakob Gartenbad. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Airport shuttle on request
Electric car charging station on site
Free area shuttle
Free casino shuttle
Free roundtrip airport shuttle from 6:00 AM - 9:00 PM
Height restrictions apply for onsite parking
RV/bus/truck parking (surcharge) on site
Self parking on site (CHF 15 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 AM–11 AM: CHF 25.00 for adults and CHF 12.50 for children
Coffee/tea in common area(s)
Room service available

Spa

2 treatment rooms
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable shower seat
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Full-service spa
Sauna

Outdoor

Terrace

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

14 casino gaming tables
302 casino slot machines
Casino (46231 square feet of space)
Casino VIP room
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Airport Hotel Basel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

28 reviews

Review data

5 star reviews

82%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what travellers have said about Airport Hotel Basel

Showing 1 - 10 of 28 reviews

Latest reviews (28)

S

Scott

3 Sept 2024 - 4 Sept 2024
reviewed on hcom

5 out of 5 stars

Airport was a great location for our early flight in the morning. Bus stop was right across the street directly to the airport. Nice bar and restaurant on site.
J

James

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Very convenient to the airport. The Basel card that the hotel gave us provided unlimited transportation on the buses and trams, as well as discounts on several activities.
M

Mary

15 May 2024 - 16 May 2024
reviewed on orbitz

5 out of 5 stars

Beautiful property. Restaurant was great. All staff very friendly and helpful. Only problem we had to leave for airport at 4:30 am. I did not want to stand at train at that hour of the morning so need to call taxi. Shuttle service did not start til 6:00am. I was not aware of that
D

Douglas

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

5 out of 5 stars

Perfect spot to stay when catching a flight the next day
M

Margo

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

This was an outstanding experience. Every staff person was kind and thoughtful. The food was delicious. Loved having room service. The transportation to the airport was quick and free. They kept calling to keep track of us when our luggage held us up. Every person helped us. The check out staff person gave us handfuls of cookies in sympathy for our missing luggage! You definitely want to stay at this place!
D

Deborah V

27 Aug 2023 - 28 Aug 2023
reviewed on expedia

5 out of 5 stars

Very convenient to local transportation. Very clean and helpful staff. Free shuttle to the airport. Would stay here again.
X

Xanthe

19 Jun 2023 - 22 Jun 2023
reviewed on hcom

5 out of 5 stars

I arrived a day late due to my flight being cancelled by British Airways from Heathrow to Basel and the Hotel were very accommodating. It was very hot and my aircon did not work in my room I was assigned and the staff were very helpful to try and get it working and eventually moved me to another room with aircon. Food was great at the restaurant and the staff all round were very friendly.
D

Diane

13 Jun 2023 - 14 Jun 2023
reviewed on travelocity

5 out of 5 stars

Very nice and just what I needed after flying in from USA. All workers at hotel very nice and helpful. I would stay here again.
J

James Robert

Invalid Date - 3 Jan 2023
reviewed on travelocity

5 out of 5 stars

Phenomenal property, incredible stay. Our best in Europe. We were expecting far less from a hotel near an airport. The rooms and bathrooms were very clean and comfortable. Just a couple minutes. Drive from the airport. Free shuttle. We highly recommend!
V

VERED

Invalid Date - 26 Dec 2022
reviewed on travelocity

4 out of 5 stars

Coffee and tea are missing in the rooms, very important before leaving for the flight
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