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Hotel Spalentor

4 star rated hotel
9.6/10 Exceptional
(1003 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

Hotel Spalentor is praised for its excellent location, within walking distance of Basel's old town and easily accessible by public transport and from the airport. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, who go above and beyond to assist with queries, directions, and transportation arrangements. Rooms are described as spacious, clean, and well-appointed, with comfortable beds. While the hotel lacks an in-house restaurant, its proximity to numerous restaurants and shops is seen as a benefit. A small number of guests noted minor issues, such as the breakfast being served in pre-portioned sizes and a single instance of a cockroach sighting.

Guest highlights

Exceptionally friendly and helpful staff
Convenient location near Basel's old town and public transport
Spacious and clean rooms
Easy access to restaurants and shops

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.

Nearby attractions

Hotel Spalentor is located near a boardwalk/promenade and in a walkable area with good shopping. Peterskirche and Leonhardskirche are local landmarks, and travelers looking to shop may want to visit Rosentalanlage and Marktplatz. Looking to enjoy an event or a game while in town? See what's happening at St. Jakob-Park or St. Jakob Gartenbad. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

24-hour offsite parking within 262 ft (CHF 17 per night)
Electric car charging station on site
Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking available only on request
Self parking on site (CHF 17 per night; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: CHF 18 for adults and CHF 9 for children
Coffee/tea in common area(s)
Free daily reception
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Arcade/game room
Billiards/pool table
Free bicycle rentals

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hotel Spalentor
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

9 reviews

Review data

5 star reviews

89%

4 star reviews

11%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hotel Spalentor

Latest reviews (9)

j

jeff

22 Jul 2024 - 23 Jul 2024
reviewed on orbitz

5 out of 5 stars

Great place and great location. Taxis r crazy expensive. Uber is better but Uber xl to airport was a ripoff.
P

Paul

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

My wife and I booked a one night stay at the end of a cruise from Amsterdam to Basel. We arrived at the hotel at 10 AM and were pleasantly surprised to find that our room was available for us. The hotel clerk was most helpful, providing us with passes for the local bus and tram system and directions on how to get to the meeting point for our walking tour. When I asked about how to get a cab to the airport, she offered to book one for us but pointed out that the bus trip was free and simple (it was!) and the bus stop was 100 yards from our hotel door. The room was clean, spacious and very nicely appointed. The hotel has an in-house bar but no restaurant, and in-house food options are limited. This was a total non-issue, as it is located a short, pleasant walk from many shops and restaurants and we were able to get a good feel of the city in the one day we were there. It may have been a little bit pricier than some other hotel options but given its proximity to some picturesque areas and the convenience of transport to BSL airport, it more than makes up for any price savings. Worth a look if you're planning a stay in Basel.
L

Lance

25 Aug 2023 - 28 Aug 2023
reviewed on hcom

4 out of 5 stars

the staff were great - nothing was too much effort. The rooms were super comfortable, especially the bed! And the showers were top notch.Location ws perfect - short walk from free bus from the airport and close to old town. The only gripes were I did find a cockroach in my room - which could have come in on my clothes or through the window and it was the only one I saw. Also the breakfast was served all cut up into bite size pieces? I found this odd and it took ages to manuver small pieces of fruit, cheese etc. onto your plate.
K

Kelly

29 Aug 2023 - 31 Aug 2023
reviewed on expedia

5 out of 5 stars

The Hotel Spalentor was fantastic! Our rooms were ready upon arrival (earlier than check in). Refreshing after a long day of traveling from California to Frankfurt to Basel, Switzerland. Old town was close for walking. To restaurants, bars. The staff at HSpalentor were helpful & nice. Rooms are spacious & clean. I would highly recommend! We were there to board a Viking River cruise, 2 nights .
A

Andre

14 May 2023 - 16 May 2023
reviewed on hcom

5 out of 5 stars

Super friendly front desk, explained all the quirks like parking (call ahead!) great room, all details in place, comfy bed, great temp controls, robes, slippers, mini bar, tons of plugs , 150 tv channels, solid euro breakfast at an extra charge (they are upfront) hood elevator, shower, all amazing. Can’t wait to go back.
M

Michele

3 Jan 2023 - 4 Jan 2023
reviewed on expedia

5 out of 5 stars

I generally don't give properties good reviews based on staff (I expect professionalism and hospitality). But reception at Hotel Spalentor really made the stay very pleasant. They were exceptionally friendly, accommodating, and helpful. We would definitely stay there again if we return to Basel. The hotel is close to public transportation but the old town (shopping and restaurants) is easily walkable. The parking and pet fees are very reasonable. Checkin was super easy, parked out front to unload luggage) and their available parking garage is close, secure, and easy to maneuver. The bed was comfortable. The window shades allow for excellent room darkening. Hotel Spalentor, staff, location, comfort, convenience, made this Basel visit better than our first. Notes; the wall-mounted TV in our room functioned but could use an update. The water temp at the sink faucet is warm (not hot) for washing hands and shaving. The water temp for the bath/shower was plenty hot. I think this must be a boiler setting or something, not a problem but when I was shaving I was thinking "I REALLY hope the shower/bath water is hoter than this. It was.
K

Kyle

11 Dec 2022 - 12 Dec 2022
reviewed on expedia

5 out of 5 stars

Great property, very comfortable rooms, easy parking, and quick walk to old town
D

Dorothy

10 Sept 2022 - 11 Sept 2022
reviewed on expedia

5 out of 5 stars

Really great location, walkable to old town Basel. Unfortunately, we arrived on a Sunday and only had the one night. And Sunday in Basel is pretty much closed for shopping and there are limited restaurant options. This is not a negative to the hotel whose staff located an open restaurant for us (excellent, Florentina) and gave us maps. They also arranged for a taxi to pick us up at 4:45am the next morning as we had an early flight. We were able to check-out in advance and just leave our keys at the desk as we left. Very Accommodating and would stay there again.
R

Roman

7 Jul 2022 - 8 Jul 2022
reviewed on hcom

5 out of 5 stars

Great hotel next to the Spalentor and close to the inner city. With the free tram ticket commuting is a breeze. Staff was extremely friendly and helpful. Easy to access by car with on-site parking.
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