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Sheraton Frankfurt Airport Hotel & Conference Center
8.4/10 Very Good
(1894 verified Hotels.com guest reviews)
See real reviews (194)
generated by AI based on family reviews
Overview
The Sheraton Frankfurt Airport Hotel & Conference Center is highly praised for its incredibly convenient location directly connected to the airport, allowing guests to easily walk to their terminals. Many reviewers mention the ease and speed of check-in and check-out, and the comfort of the rooms. The on-site restaurants are also popular, though some users noted inconsistencies in service and food quality. While the hotel is convenient, accessing the hotel from the airport can sometimes be confusing due to poor signage and ongoing construction; some guests experienced difficulty locating the hotel initially. However, the staff is frequently highlighted for their helpfulness and attentiveness, especially in resolving issues such as delayed flights and providing wheelchair assistance.
Guest highlights
Easy access to airport terminals via covered walkways
Comfortable and clean rooms
Helpful and friendly staff
Convenient access to train station
About the hotel
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Nearby attractions
Located in Frankfurt Airport Area neighborhood, Sheraton Frankfurt Airport Hotel & Conference Center is connected to the airport. Staedel Museum and Alte Oper are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's going on at Deutsche Bank Park. Spend some time exploring the area's activities, including golfing and golf lessons.
Popular amenities
Parking
Covered extended parking on site (EUR 234 per week)
Covered self parking on site (EUR 39 per day)
Height restrictions apply for onsite parking
Limited onsite parking
Wheelchair-accessible parking available
Wifi
Available in all rooms: WiFi (EUR 9 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi
In-room WiFi speed: 50+ Mbps
Food and drink
2 bars/lounges
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 32 per person
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
18 on-site accessible parking spaces
Elevator
Elevator door width (inches): 60
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Things to do
24-hour fitness center
Conveniences
Ballroom
Banquet hall
Elevator
Lockers available
Reception hall
More
TV in lobby
Reviews that mention...
Hotel Reviews
for Sheraton Frankfurt Airport Hotel & Conference Center
4.5 out of 5 stars
194 reviews
Review data
5 star reviews
- 61%
4 star reviews
- 21%
3 star reviews
- 8%
2 star reviews
- 6%
1 star reviews
- 5%
We have selected a sample of reviews which reflect what travellers have said about Sheraton Frankfurt Airport Hotel & Conference Center
Showing 1 - 10 of 194 reviews
Latest reviews (194)
R
Ronald
20 Sept 2024 - 22 Sept 2024
reviewed on hcom
5 out of 5 stars
Great place with a convenient location. Even with it being at the airport I didn't hear any aircraft noise in my room. Very nice when you have an early morning flight to just walk downstairs, checkout, and walk directly into the departures section at the terminal. If you're not familiar with Frankfurt, the city train station is located right there at the airport.
R
Regina
14 Oct 2024 - 15 Oct 2024
reviewed on hcom
4 out of 5 stars
Very practical hotel as it is right in the airport near the train stations. Large rooms.
C
Christina
10 Oct 2024 - 11 Oct 2024
reviewed on hcom
4 out of 5 stars
Check in went ok. Room was on top floor but all we could see was planes (expected at hotel on airport). Have Marriott membership but wouldnt connect with internet but a call to desk got us online. Very easy to get to our terminal. Nice stay but like all airports on the expensive side. If we were to do it again I would have stayed only 1 night instead of 2
J
Jason
5 Oct 2024 - 6 Oct 2024
reviewed on hcom
4 out of 5 stars
Great hotel right in the terminal. Friendly staff and nice restaurant in the hotel too.
C
Christina
2 Oct 2024 - 3 Oct 2024
reviewed on hcom
5 out of 5 stars
Wonderfully quite and comfortable room. It is within the complex of buildings across from the airport, so you can return you car and walk thru a walkway to the hotel. Then there is also the walkway across to the airport to catch your flight- so convenient.
D
Diane
29 Sept 2024 - 30 Sept 2024
reviewed on hcom
5 out of 5 stars
Hotel conveniently located at the airport
A
Ann
22 Sept 2024 - 23 Sept 2024
reviewed on hcom
5 out of 5 stars
Really comfortable bed and pillows. Convenient to the airport. Difficult to find if you didn’t know there was a footbridge. We ended up on the street and then had to come up via the car park.
C
Carla
21 Sept 2024 - 22 Sept 2024
reviewed on hcom
5 out of 5 stars
I stayed one night during a long lay-over in Frankfurt. This hotel might cost a little more than some of the other hotels in the outlying area, but the convenience was well worth it! No added expense for an Uber or hassle of arranging a hotel shuttle. I would definitely recommend the hotel and wouldn't hesitate to stay here again.
S
Silke Gudrun
8 Sept 2024 - 9 Sept 2024
reviewed on hcom
5 out of 5 stars
Hotel approach from Terminal is terrible. No signs in terminal and during building works hotel can't be seen.
R
RYAN
25 Aug 2024 - 26 Aug 2024
reviewed on hcom
5 out of 5 stars
got this room for niece and nephew who missed their flight out. hotel is situated across from Terminal 1 so all they had to do was catch the airport sky train over to terminal 2 the next morning.
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