Sheraton Hong Kong Tung Chung Hotel

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Tung Chung, Sheraton Hong Kong Tung Chung Hotel is near the airport and by the ocean. Kwai Tsing Theatre and Sam Tung Uk Museum are cultural highlights, and travelers looking to shop may want to visit Citygate Outlets and Mui Wo Market. Hong Kong Disneyland® Resort and Tuen Mun Reptile House are also worth visiting. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Popular amenities

Parking

Airport shuttle at scheduled times

Covered self parking on site (HKD 576 per day)

Covered valet parking on site (HKD 600 per day)

Free roundtrip airport shuttle from 7:00 AM - 11:00 PM

Free roundtrip train station shuttle from 7:00 AM - 10:30 PM

Train station shuttle at scheduled times

Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food and drink

1 poolside bar and 1 bar

1 restaurant

24-hour room service

Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: HKD 284 for adults and HKD 141 for children

Spa

2 treatment rooms

Body treatments

Manicures and pedicures

Massage - Thai

Massage - deep-tissue

Massage/treatment rooms

Sauna

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Assistive listening devices in meeting rooms

Elevator

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Stair-free path to entrance

Transfer shower

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Things to do

24-hour fitness center

Full-service spa

Outdoor pool

Sauna

Shopping

Outdoor

Garden

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Reception hall

More

Smoke-free property

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Reviews that mention...

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Hotel Reviews

for Sheraton Hong Kong Tung Chung Hotel

4.5 out of 5 stars

40 reviews

Review data

5 star reviews

70%

4 star reviews

27%

3 star reviews

3%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Sheraton Hong Kong Tung Chung Hotel

Showing 1 - 10 of 40 reviews

Latest reviews (40)

A

Anathi

18 Aug 2024 - 19 Aug 2024

reviewed on hcom

5 out of 5 stars

Hotel is close to the airport which was lovely since we landed at night. Staff are friendly and willing to assist. I’ll definitely consider going back to it.

Y

Yan Fei

31 Jul 2024 - 1 Aug 2024

reviewed on expedia

4 out of 5 stars

Staff at the hotel are pretty nice and friendly !what I would suggest to improve is the schedule of shuttle bus be posted at the airport where it picks up the hotel guests.

J

Jeff

18 Jul 2024 - 19 Jul 2024

reviewed on expedia

4 out of 5 stars

Hotel is great, very happy with customer service and accommodations. Only negative was the lack of signage at the airport for the shuttle and considering how close the hotel is to the airport it was disappointing that the shuttle only runs once per hour. Also, I checked in with my family of 4 and yet our room came with only enough towels for 2 people and just 3 coffee pods for the morning.

E

Ella

5 Jul 2024 - 7 Jul 2024

reviewed on expedia

5 out of 5 stars

The shuttle services of the hotel was a big plus. Hassle free check-in and out procedures. The facilities were superb. The location perfectly matched our itinerary for this trip. Glad we availed the buffet breakfast, we enjoyed the food selection. Would have been great is there was complementary drinking water.

A

Abigail Joyce

22 Jun 2024 - 24 Jun 2024

reviewed on hcom

5 out of 5 stars

Our stay in Hongkong was extra special because of Sheraton Hotel. The room has a very nice view and spacious. Its so clean and comfy. Staff are all nice, helpful and friendly. Its also a plus because of the free shuttle going to tung chung and airport. We love our stay here

P

Pengbo

13 Jun 2024 - 14 Jun 2024

reviewed on hcom

5 out of 5 stars

It’s an amazing stay at Sheraton! The front desk manager, whose name I don’t know, but she is amazing, upgraded us to a child friendly room. They also offered an adapter to us, as our charger did not match. The room was clean and modern, recently renovated. The view was beautifully facing the sea. The location is also close to the airport, with a free shuttle bus from airport and MTR to the hotel. It’s a big bonus added to our stay. We will choose this hotel again if we are coming to HK.

E

EUN SUNG

5 Jun 2024 - 8 Jun 2024

reviewed on hcom

5 out of 5 stars

Especially, hotel provide the free shuttle bus to MTR stations to easy to access to downtown Hong Kong station. I will stay this hotel next time.

D

Dominique

30 Mar 2024 - 31 Mar 2024

reviewed on expedia

5 out of 5 stars

The chef at the buffet was rude and gave me a hard time and attitude when I asked him if he could make my eggs/omelette with a dif spatula being that I am allergic to regular eggs. He had an attitude, told me it’d be 20 minutes when there was no one else in line. Finally, we had to get the attention of the other wait staff to hurry things along, as we needed to get the shuttle so we didn’t miss our flight.

C

CHONGMIN

25 Apr 2024 - 28 Apr 2024

reviewed on hcom

5 out of 5 stars

The front desk staff is very patient to listen to my feedback about the shuttle bus from airport to the hotel.

S

Sebastian

21 Apr 2024 - 24 Apr 2024

reviewed on hcom

5 out of 5 stars

Excellent service a beautiful hotel. So close to airport and train station with free shuttle.