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Crowne Plaza Malpensa Airport, an IHG Hotel

4 star rated hotel
8.2/10 Very Good
(1007 verified Hotels.com guest reviews)
See real reviews (73)

generated by AI based on family reviews

Overview

The Crowne Plaza Malpensa Airport Hotel provides convenient accommodation for travellers, with its proximity to Milan Malpensa Airport a major draw. Many guests praise the hotel's comfortable and clean rooms, friendly and helpful staff, and the good quality of the on-site restaurant's food. The 24-hour airport shuttle is a frequently mentioned benefit, although it does incur a charge. However, some reviews mention the need for room refurbishment in places and issues with the shuttle bus service's reliability and drop-off location.

Guest highlights

24-hour airport shuttle (although it incurs a charge)
Good onsite restaurant
Helpful staff
Clean and comfortable rooms

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and spa services.

Nearby attractions

Near a train station, Crowne Plaza Malpensa Airport, an IHG Hotel is in Case Nuove, a neighborhood in Somma Lombardo with good airport proximity. Castelconturbia Golf Course and Bogogno Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Comabbio and Parco Faunistico La Torbiera. Check out an event or a game at PalaYamamay, and consider making time for Safaripark, a top attraction not to be missed.

Popular amenities

Parking

Electric car charging station on site
Limited onsite parking
Limo/town car service
Onsite parking includes off-street options
Uncovered extended parking on site (EUR 50 per week)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 5 AM–10 AM: EUR 15 per person
Hosted evening meal available daily for a fee of EUR 45

Spa

Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
Handrails in stairways
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Bike parking
Full-service spa

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Vending machine

More

Double-glazed windows
TV in lobby
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Crowne Plaza Malpensa Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

73 reviews

Review data

5 star reviews

42%

4 star reviews

30%

3 star reviews

12%

2 star reviews

12%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Crowne Plaza Malpensa Airport, an IHG Hotel

Showing 1 - 10 of 73 reviews

Latest reviews (73)

C

Carla

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

4 out of 5 stars

It was a quick stay. We checked in around 8:00 pm and were out at 6:30 am the next day to head to the airport which is why we chose to stay there. It was our second time staying over in anticipation of traveling the next day and the proximity to Malpensa makes it a very convenient hotel. The hotel itself is well maintained and we always be treated well there. Will likely stay there again.
S

Sharon

13 Aug 2024 - 14 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel was newly renovated and very nice. We appreciated the restaurant menu items that were NOT Italian. The room was very comfortable! Don’t take the free shuttle. You have to walk about 12 minutes and there is no sidewalk.
B

BARBARA

22 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

Very convenient to the airport. Appreciated the driver picking us up at the airport and for the shuttle service the morning of our flight.
F

Felipe Fontes

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

5 out of 5 stars

Shuttle to the airport was not reliable
B

Branimir

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Hotel is at great position, 5 minutes drive from both Milan Malpensa terminals. It has spacious rooms and a good restaurant. Rooms need a bit of refurbishment.
S

Steven

22 Jul 2024 - 23 Jul 2024
reviewed on hcom

5 out of 5 stars

Great place to stay before catching a flight out of Milan. Great staff well run hotel
S

Szandra

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

5 out of 5 stars

It’s a nice hotel & good value. The room is great, has a fridge, desk, coffee machine, safe, a comfortable bed etc. the only issue is location. The free shuttle is an 8min walk down on a road without proper sidewalk.It costs 15 euro to arrange the hotel’s private shuttle to the airport. There is not much around the hotel, no stores etc.
A

Abigail

12 Jul 2024 - 16 Jul 2024
reviewed on expedia

5 out of 5 stars

The 24 hour airport shuttle was a really great asset to me. It’s especially helpful since you can shuttle there to catch a train into Milan. The dining room and bar being open late was also a bonus. The dining was good. The front desk staff were always helpful to me. For the price I paid, I am very happy with the stay.
J

Juan Manuel

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

In general, it’s very close to the airport, so that’s really good; but in the area there’s no places to eat
M

Monika

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

Good stay for the early flight from Malpenza
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