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First Hotel Malpensa

4 star rated hotel
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See real reviews (122)

generated by AI based on family reviews

Overview

The First Hotel Malpensa is a popular choice for travellers due to its proximity to Malpensa Airport and efficient shuttle service. Guests consistently praise the friendly and helpful staff, as well as the generous breakfast offering. Rooms are described as clean and comfortable, although some mention of dated decor in certain rooms. While conveniently located, the immediate area has limited dining options, so guests often dine at nearby restaurants.

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Case Nuove neighborhood, First Hotel Malpensa is connected to the convention center. Castle Visconti San Vito and Sanctuary of the Madonna in Campagna are local landmarks, and some of the area's attractions include Kart1 - Kartodromo Indoor and Safaripark. Looking to enjoy an event or a game while in town? See what's happening at AMSC - Acquavillage Gallarate or PalaYamamay. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site
Limited onsite parking
Secured uncovered extended parking on site (EUR 7 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6:30 AM–10 AM: EUR 10 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
Bathroom emergency pull cord
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Vending machine

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for First Hotel Malpensa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

122 reviews

Review data

5 star reviews

56%

4 star reviews

29%

3 star reviews

14%

2 star reviews

2%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about First Hotel Malpensa

Showing 1 - 10 of 122 reviews

Latest reviews (122)

M

Martin

26 Sept 2024 - 27 Sept 2024
reviewed on hcom

5 out of 5 stars

I can recommend First Hotel without hesitation for an overnight stay at Malpensa - the staff are excellent and the shuttle service from the airport was very efficient, came within minutes of my call even though it was 2:30 AM. Genuinely friendly greeting at the front desk, room was clean and comfortable, good bathroom (amazing water pressure in the shower!) and the breakfast options were very generous - cereals, fruits, cold cuts & cheese, scrambled eggs and ham, pastries, fruit tart, range of juices & hot drinks. Would stay here again.
R

ROBERT

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

Great stay. Excellent and friendly staff. The shuttle service was really convenient. Would really recommend this experience
Y

Yuk Fan

4 Sept 2024 - 5 Sept 2024
reviewed on hcom

5 out of 5 stars

Very helpful , well-mannered staff. Efficient transfer service to airport.
M

Mati

7 Aug 2024 - 8 Aug 2024
reviewed on hcom

5 out of 5 stars

Convenient shuttle from airport, excellent breakfast for only 10 euros, good AC, very quiet and good sleep
D

DAVID

25 Jul 2024 - 26 Jul 2024
reviewed on hcom

4 out of 5 stars

Hotel was good and ample parking. Reception was great and extremely helpful. Room was good.
J

Jennifer

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

My flight was delayed four hours, I didn’t land until 4:15 am. They were so sweet and communicative. I appreciate them!
N

Nancy

10 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

Amazing. Close to airport. Shuttle pick up. Great breakfast buffet. Friendly. Would definitely stay again. Highly recommended.
d

doris

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

One of the best hotel experiences in years! The hotel is convenient to the airport, clean, quiet and the breakfast perfect and well priced. Paula was not only professional, but friendly, kind and went out of her way to make our stay before a long flight home effortless and comfortable. I recommend this hotel highly!
T

Tina

25 Jun 2024 - 26 Jun 2024
reviewed on hcom

4 out of 5 stars

Took a long time for the shuttle to pick us up from the airports. We were told it would be about 10 min then called back after 15 and were told 10 min again called back after another 15 and told he was almost there. Took 40 min at midnight. Once they picked us up, they were very nice and everything else went pretty smoothly. The AC leaked when we turned it down and the caulk was coming up in the bathroom but otherwise clean and neat with friendly staff.
A

Anthony

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

4 out of 5 stars

Well placed near the airport and a friendly welcome from the staff.
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