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- Holiday Inn Express Milan - Malpensa Airport, an IHG Hotel
Holiday Inn Express Milan - Malpensa Airport, an IHG Hotel
3 star rated hotel
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See real reviews (168)
generated by AI based on family reviews
Overview
Holiday Inn Express Milan-Malpensa Airport receives mixed reviews. While many guests appreciate its proximity to the airport, using the free shuttle bus, and the generally positive feedback about the breakfast and onsite restaurant, some have noted difficulties with transport from the airport to the hotel, citing the shuttle bus's infrequent service and inconvenient drop-off points. Some guests also highlighted issues such as the room temperature (some finding it too hot, others too cold), and a lack of sufficient power sockets. However, the hotel's friendly and helpful staff receive consistent praise.
Guest highlights
Friendly and helpful staff
Good breakfast
Onsite restaurant and bar
About the hotel
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a meeting room. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Nearby attractions
Near a train station, Holiday Inn Express Milan - Malpensa Airport, an IHG Hotel is in Case Nuove, a walkable area in Somma Lombardo with good airport proximity. Don't miss out on a visit to Safaripark.
Popular amenities
Parking
Electric car charging station on site
Extended parking on site (EUR 60 per week)
Limited onsite parking
Limo/town car service
Onsite parking includes off-street options
Uncovered self parking on site (EUR 60 per week)
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant
Free buffet breakfast available daily 5 AM–10 AM
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Multilingual staff
Accessibility
2 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Elevator
Elevator door width (inches): 35
Grab bar near toilet
Handrails in stairways
Hardwood flooring in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Roll-in shower (select rooms)
Stair-free path to entrance
Stairway handrail height (inches): 43
Toilet grab bar height (inches): 33
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 38
Wheelchair-accessible restaurant
Wheelchairs available on site
Conveniences
Elevator
Front-desk safe
Vending machine
More
Double-glazed windows
TV in lobby
Vegetarian dining options
Reviews that mention...
Hotel Reviews
for Holiday Inn Express Milan - Malpensa Airport, an IHG Hotel
4 out of 5 stars
168 reviews
Review data
5 star reviews
- 54%
4 star reviews
- 23%
3 star reviews
- 14%
2 star reviews
- 5%
1 star reviews
- 5%
We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Milan - Malpensa Airport, an IHG Hotel
Showing 1 - 10 of 168 reviews
Latest reviews (168)
C
Clare
19 Oct 2024 - 20 Oct 2024
reviewed on hcom
3 out of 5 stars
Fairly easy to get to from airport in the FREE shuttle bus.
Check was slow.
My son slept on the sofa bed but said the mattress was v lumpy and uncomfortable.
For the price it was fine.
u
ulrike
11 Sept 2024 - 12 Sept 2024
reviewed on hcom
5 out of 5 stars
We stay here regular when we travel onwards. Free airport bus to stop to hotel ( 600m, but all flat)
I suggest mention it to driver as it is not obvious.
Great free breakfast, modern quiet room and nice pizzeria nearby.
C
Charles
8 Sept 2024 - 9 Sept 2024
reviewed on hcom
5 out of 5 stars
It’s close to the free airport bus stop. The service was friendly and excellent. The air conditioner will come on about 30 minutes after you first enter your room.
Z
Zainab
29 Aug 2024 - 30 Aug 2024
reviewed on hcom
5 out of 5 stars
Very helpful staff welcoming us after midnight as flight was delayed. So close to Malpensa Airport. Clean room large bathroom breakfast was good 👍
J
Jerry
10 Aug 2024 - 11 Aug 2024
reviewed on hcom
3 out of 5 stars
Hotel was fine but getting there from Malpensa Airport was a nightmare. No information on where to get a shuttle. You must order a shuttle but difficult to connect with the hotel. . Finally found a bus after asking around and it left us 1/4 mile away. Taxis are not an option as too close a fare. Would book a different hotel in future in terminal grounds
V
Vivek
20 Jul 2024 - 21 Jul 2024
reviewed on expedia
4 out of 5 stars
Conveniently close to the airport
S
Shai
25 Jul 2024 - 26 Jul 2024
reviewed on expedia
5 out of 5 stars
You take the shuttle from terminal one near the Sheraton hotel, ride for two or three stops and you walk for five minutes from the bus stop.
T
Tracy
21 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
Great place after a long flight. Clean, easy, great breakfast!
B
Barbara
2 Jul 2024 - 3 Jul 2024
reviewed on expedia
4 out of 5 stars
Good property for one night before traveling onwards.
R
Rohit
19 Jul 2024 - 20 Jul 2024
reviewed on expedia
5 out of 5 stars
Staff was very helpful and the price was reasonable. Unrelated to the hotel, the shuttle from Malpensa airport drops off seemingly in the middle of nowhere. The hotel is a 5 minute walk, so consider that when you book it, especially if you're traveling with a lot of luggage.
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