HATAGO INN Kansai Airport

It was great and the lady at the front desk at noon when we arrived was very accommodating The only problem was the way to get there It took us 2 hours only because we thought it had a shuttle when in reality one must take the TRAIN and it’s one stop away and then we had to walk about a mile with the luggage and the no elevators But the hotel and the staff was very very nice

Great staff, good hotel. But my pillow smells horrible. I can no lt use it because of the smell. Took me a few minutes to go to the airport on the bus stop near to the hotel.

We had a great stay at this hotel! The 3-person room was small yet spacious and is perfect for a family of 3 adults. The location is also nice - it's just a short walk from the JR station and there's a massive supermarket nearby (think Super Target or even bigger!), plus a convenience store right next door for any last-minute needs. They also have a public bath house on-site if you're interested in that. The staff were incredibly friendly and the check-in and check-out process was a breeze. When we left, it was pouring rain and the staff, to my surprise, let us borrow an umbrella for our trip to the airport, which was incredibly kind and thoughtful. A few things to note: many amenities are located on the ground floor in the lobby by the elevators instead of in the room and there's no airport shuttle. There's free coffee in the morning, but you can't make your own in the room. Also, the metro station access is above ground, so I suggest going up the stairs early to avoid all the traffic lights (no ground floor entrance at the intersection). Overall, I can easily recommend this hotel. The area is vibrant and well-connected, making it a great place for catching flights or resting after a late arrival.

Location is not good, 11 mins walking to the rinku town subway, it would be a bit challenging if at night as the road is lack of light which looks terrific . And there’s quite serious of the noise situation , motorbike and illegal car competition overnight, the sound of the motor which make me can’t sleep!!! The staff overall is not helpful , and even rude to customers .Even there’s still 15 mins till their breakfast end , the staff not allow me to get in . And really not recommand to purchase on breakfast , firstly it cut off at 9AM! And quality is poor , I suggest you walk to Lawson and even their instant miso soup is better then this hotel’s. Not recommend and definitely won’t pick this next time even it’s near the Kansai airport .

Spotless, quiet and very convenient for airport transfers in an early morning flight.

I liked that it was close to the station a 7-10 min walk. It was great for my early flight! Plus it had a bath house which was really nice the night before.

The breakfast was paid for and not used because of our early flight and the staff did not offer any options. They just absorbed the fees for breakfast.

The hotel is new and modern, there few shops near and very quiet so we could rest before our next morning early flight. The breakfast is minimal but the service is excellent. Thank you very much

Great little hotel, stayed there after a long flight from the uk...ticked all the boxes, apart from the taxi ride from the aiport, which was on the expensive side for the distance.

Arrived late as flight delay so missed flight to a different airport so this was a last minute booking. It was a good choice. Clean and practical. Appreciated the breakfast.