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Star Gate Hotel Kansai Airport

4 star rated hotel
8.6/10 Excellent
(1006 verified Hotels.com guest reviews)
See real reviews (35)

generated by AI based on family reviews

Overview

The Star Gate Hotel Kansai Airport is praised for its exceptionally convenient location, being just one train stop from the airport and a short walk from Rinku train station. Many guests highlight the stunning views, particularly from the higher floors, which often include runway views. The hotel's proximity to Rinku Premium Outlets is also a major plus for those who enjoy shopping. While some mention the hotel's amenities are somewhat dated, the spacious rooms and comfortable beds are frequently mentioned as positives. The breakfast buffet is also popular with guests. However, some negative comments relate to the early airport shuttle bus times and inconsistent English-speaking staff at reception.

Guest highlights

Stunning views from higher floors
Excellent location: one train stop from airport, near Rinku train station and Rinku Premium Outlets
Spacious rooms
Good breakfast buffet

About the hotel

This hotel features 5 restaurants, a coffee shop/cafe, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Izumisano, Star Gate Hotel Kansai Airport is connected to a shopping center. Rinku Premium Outlets and Izumisano Outdoor Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nishikinohama Beach Park and Sennan Long Park. Tajiri Port Sunday Morning Market and Sky View Observation Hall are two other places to visit that come recommended. Spend some time exploring the area's activities, including hot springs.

Popular amenities

Parking

Height restrictions apply for onsite parking
Limited onsite parking
Self parking on site (JPY 1000 per day; includes in/out privileges)

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 AM–10:30 AM: JPY 3025 for adults and JPY 1391 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Elevator
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Conveniences

Elevator
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Star Gate Hotel Kansai Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

35 reviews

Review data

5 star reviews

46%

4 star reviews

37%

3 star reviews

11%

2 star reviews

6%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Star Gate Hotel Kansai Airport

Showing 1 - 10 of 35 reviews

Latest reviews (35)

F

Fay

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

4 out of 5 stars

Close to train station (3-min walk), grocery store, and shopping mall. Only 3- mile taxi ride to Kansai Airport. The hotel furnishings are dated and could use a remodel, but the hotel room was huge compared to most rooms in larger cities. Overall, a good overnight stay!
S

Siu Woon Patti

22 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

Excellent view as the room was on 40/F. Perfect location for shopping. Very convenient (3 mins walk from the train station; 10 mins train ride to the airport; 40 mins train ride to Namba Station)
X

Xinyu

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

One stop to airport, very good price, ocean view room, very good value.
S

Sun Leung Sunny

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

The inner condition of guest room was aged and outdated, with slight bad odor. The staff were very helpful and polite. The free shuttle bus to KIX was excellent.
S

Sara

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Very nice property. Very close to Rinku station and walking distance to Seacle, Trial and the Rinku premium outlets. Also one station away from the Kansas airport so it was an easy ride on the train to get to the airport even with multiple luggages.
E

Ed

14 May 2024 - 16 May 2024
reviewed on expedia

5 out of 5 stars

Really nice hotel. Close to a train station, which made it easier to travel to Universal Studios.
S

Sam Phuong

21 May 2024 - 22 May 2024
reviewed on hcom

4 out of 5 stars

Close to the airport, hotel has the shuttle service to Kansai Convenient location to many shopping places & convenient stores Room is spacious, it’s comfortable with 2 beds. It had also enough room to put big suitcases and be able to move around. Bathroom was really neat and clean. Toiletries are there. Comfortable bed. I have stayed at this hotel so many times, the breakfast buffet is very good. But this time i was a little dispointed because they gave me a room next to elevator which is very very noisy and I could not sleep at all.
T

Tuhindra

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

The room at 49th Floor had a magnificent view of the bay on the west and the mountains on the east. The hotel is also one station away from the Kansai Airport. I decided to stay here as I needed to catch a flight back to USA on the next day, but my whole family got very impressed with the view. The hotel is easily accessible (by walk) from the Rinku Town railway station and also the Rinku Town outlet mall. Overall experience was superb.
M

Mei Hoon

8 May 2024 - 11 May 2024
reviewed on expedia

4 out of 5 stars

Near airport, shopping areas… good for last min shopping
L

Lok Yan

21 Apr 2024 - 22 Apr 2024
reviewed on expedia

4 out of 5 stars

This hotel has shuttle bus to Kansai Airport which it is so kind for people who has early flight. The amenity is a bit old. I think the hotel would better replace the mattress.
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