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Hilton Garden Inn Nairobi Airport

4 star rated hotel
9.2/10 Wonderful
(824 verified Hotels.com guest reviews)
See real reviews (67)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Nairobi Airport is a popular choice for travellers, particularly those with early morning or late night flights. Guests consistently praise the hotel's convenient location near the airport, with many highlighting the efficient and reliable airport shuttle service. The clean, comfortable rooms and friendly, helpful staff are frequently mentioned as positive aspects of the stay. A delicious breakfast buffet and good quality food options are also frequently noted. While generally positive, some guests have noted occasional delays with the airport shuttle.

Guest highlights

Efficient and reliable airport shuttle service
Clean and comfortable rooms
Friendly and helpful staff
Delicious breakfast buffet

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

In the suburbs, Hilton Garden Inn Nairobi Airport is in Embakasi, a neighborhood in Nairobi with good airport proximity. Travelers eager for a bit of culture can stop by Karen Blixen Museum, while those who have shopping on the agenda may want to visit Gateway Mall and City Market. Nairobi National Park and Kenyatta International Convention Centre are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle at scheduled times, on request
Free 24-hour roundtrip airport shuttle
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Romance packages available
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Nairobi Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

67 reviews

Review data

5 star reviews

78%

4 star reviews

16%

3 star reviews

0%

2 star reviews

4%

1 star reviews

1%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Nairobi Airport

Showing 1 - 10 of 67 reviews

Latest reviews (67)

A

Alison

21 Oct 2024 - 22 Oct 2024
reviewed on hcom

1 out of 5 stars

Currently staying here and I ordered room service after a late flight and have a 4:30am transfer back to the airport. I get two calls from the restaurant at 12:10am and 12:20am asking me to set up an account so they can charge my KSH1600 (USD12) bill. Most hotels you pay on check out! Hotel staff need training to understand what is an acceptable time to ring residents, certainly not 12:20am when people are fast asleep!!! Shuttle also took forever to leave which meant a delayed flight resulted in a super late night. Certainly was a poorer service than the time I stayed before. This is my second time staying here and safe to say I won’t be returning. Puts Hilton to shame and certainly will be raising this will Hilton chain.
K

Kaari

2 Sept 2024 - 3 Sept 2024
reviewed on hcom

5 out of 5 stars

The experience was wonderful the only thing that we could change was our names were not included on the register of guests to be picked up from the airport
G

George

23 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

Good location near the airport to
R

Rebecca

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

5 out of 5 stars

Transports to the airport every 30 minutes!
B

Belinda

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

Close to airport and quiet and safe. Functioning gym
M

Mihir

26 Jul 2024 - 27 Jul 2024
reviewed on expedia

5 out of 5 stars

Shiny new look and feel. Nice and clean rooms. Shuttle service to the airport.
E

Elizabeth

23 Jul 2024 - 24 Jul 2024
reviewed on expedia

5 out of 5 stars

I enjoyed my stay at this hotel. The staff members were all friendly and very helpful. They made the experience a 100 times better . I will be staying here every time I fly home .
C

Carol

1 Jul 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to airport
G

Gregory

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Airport shuttle service staff was excellent even though there were delay at the airport
F

Firozali H.

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

I stayed for one night arriving from Paris late in the evening and flew to Mombasa next morning. They arranged for shuttle to and from. The room was nice and quiet. The breakfast was good. The desk staff and the restaurant staff were very helpful
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