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Airport Gateway Hotel

3 star rated hotel
7.2/10
(1002 verified Hotels.com guest reviews)
See real reviews (100)

generated by AI based on family reviews

Overview

The Airport Gateway Hotel provides convenient airport transfers, with a free shuttle bus service operating 24/7, a major plus for travellers. Many guests appreciate the friendly and helpful staff. While some find the rooms comfortable and clean, others note that the hotel is showing its age, with some reporting issues such as stained bedding, leaky taps, and outdated decor. The hotel also has free parking and an onsite restaurant, though the quality of the food and the condition of the hotel vary depending on guest experience.

Guest highlights

Free 24 hour airport shuttle
Friendly and helpful staff
Free parking

About the hotel

Nearby attractions

Near a metro station, Airport Gateway Hotel is in Mangere, a neighborhood in Auckland with good airport proximity. Otuataua Stonefields and Papatoetoe Old Railway Station Building are local landmarks, and travelers looking to shop may want to visit Dress Smart Outlet Shopping Centre and Westfield Manukau City Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Formula E Indoor Raceway or Mt. Smart Stadium. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like horse riding and hiking/biking trails nearby.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free secured, uncovered self parking on site
Limited onsite parking
Onsite parking available only on request
RV/bus/truck parking (surcharge) on site
Secured uncovered extended parking on site (NZD 5 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Continental breakfast available for a fee daily 7:00 AM–9:30 AM: NZD 30 for adults and NZD 15 for children
Room service available

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Playground

Outdoor

Garden
Outdoor furniture

Conveniences

Front-desk safe
Vending machine
Water dispenser

More

Renovated entire property - January 2020
map

Reviews that mention...

Hotel Reviews

for Airport Gateway Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

100 reviews

Review data

5 star reviews

21%

4 star reviews

41%

3 star reviews

26%

2 star reviews

7%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Airport Gateway Hotel

Showing 1 - 10 of 100 reviews

Latest reviews (100)

B

Bernadette

23 Sept 2024 - 24 Sept 2024
reviewed on hcom

2 out of 5 stars

Checked in in the early hours of the morning and up again a few hours later for an early flight. Main light wouldn’t turn off in the room so had to change rooms at 2am in the morning. Walls are paper thin so you can hear everything your neighbours are saying and when the water runs in other rooms it is so noisy. Not a peaceful place to lay your head if you are needing sleep before or after a flight. Nice staff, poor building.
J

Joy

13 Sept 2024 - 14 Sept 2024
reviewed on hcom

4 out of 5 stars

The airport transfer was well organised and much appreciated. The hotel seemed further from the airport than we thought.
D

Dreydon

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

Staff were very helpful to my mother (I didn’t stay) and it is nice and close to the airport with a bus available. She did feel the decor was outdated and things a little run down.
J

Janson

19 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

Overall our experience at the hotel was Ok . Perfect location central for our family reunion . Unfortunately there were a few things that let us down during our stay . My bedding was stained with drops of blood and coffee stains . The tap in the sink was constantly leaking and caused a mini flood in the bathroom ( although this was eventually remedied ) . The biggest letdown for us was the lack of carparks . This facility has some kind of a deal for airport parking and the majority of available parks were taken up with non hotel customers thus making it extremely difficult to secure a spot and this made it very tight for space . Add to that the numerous pot holes within the facility it was like navigating through an obstacle course and you were lucky not too crack your head on the roof of your car . 3/5
A

Andres

17 Jul 2024 - 19 Jul 2024
reviewed on expedia

5 out of 5 stars

Comfortable and well priced . Free airport bus very convenient
A

Ally

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

Close proximity to the airport and 24hr airport transfers
R

Rosa

8 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

My room was down a corridor which was lovely. Iit was very clean and smelt devine. I got such a good deal which didnt break the bank. Airport shuttle was awesome. Staff at the restaurant were very friendly
N

Naomi

11 Jul 2024 - 12 Jul 2024
reviewed on wotif

3 out of 5 stars

Need a shuttle that goes straight to motel and it was cold in room
R

Rebecca

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Easy to access with the free buses going between hotel and airport. Quiet clean place to stay
J

Jeremy

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

4 out of 5 stars

Was a comfortable stay before my early morning flight
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