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Pullman Auckland Airport

5 star rated hotel
9.2/10 Wonderful
(343 verified Hotels.com guest reviews)
See real reviews (62)

generated by AI based on family reviews

Overview

The Pullman Auckland Airport is a highly-rated hotel praised for its incredibly convenient location, being a short walk from the international terminal. Guests consistently mention the modern, clean, and comfortable rooms, along with the welcoming and helpful staff. The on-site restaurant and bar also receive positive comments for its food and ambience. However, some guests note that ongoing construction nearby may impact access, and that service, particularly in the restaurant, can be slow at times.

Guest highlights

Close proximity to the International terminal
Welcoming and helpful staff
Modern, clean and comfortable rooms
Excellent on-site dining

About the hotel

Nearby attractions

Pullman Auckland Airport is located in Auckland Airport, a neighborhood in Auckland, and is near the airport. Shoppers can check out Sylvia Park Shopping Center, while everyone can enjoy the natural beauty of Mt. Eden and Auckland Domain. Looking to enjoy an event or a game? See what's going on at Mt. Smart Stadium or Eden Park.

Popular amenities

Parking

Offsite parking within 984 ft (NZD 49 per day)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:00 AM–11:00 AM on weekends: NZD 45 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Porter/bellhop

Accessibility

Elevator
Elevator door width (inches): 50
Front entrance ramp
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

Conveniences

Elevator
Water dispenser

More

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Pullman Auckland Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

62 reviews

Review data

5 star reviews

76%

4 star reviews

16%

3 star reviews

6%

2 star reviews

2%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Pullman Auckland Airport

Showing 1 - 10 of 62 reviews

Latest reviews (62)

K

Kevin

24 Oct 2024 - 25 Oct 2024
reviewed on hcom

5 out of 5 stars

Perfect location right at the airport to pick up family arriving on an early morning flight.
L

Lalita

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

4 out of 5 stars

We decided to stay here the night before flying out on a trip the next day so we wouldn't have to deal with Auckland traffic in the morning. Booked parking in airport carpark E and walked to the Pullman which wasn't that far but it happened to be pouring with rain the night we arrived. Check-in was all good and easy, Staff were friendly. The room was modern and nice and the bed was very comfortable. The lighting was dull (as is in most hotels) Nice big tv. And no extra charge for the snacks and drinks in the room which was a nice surprise, but the bag of chips I had were all soft and pretty gross. We decided to have dinner in the hotel as it was too wet to go anywhere else. Restaurant was busy and very noisey and the food took a while to come. The meal was not what I expected and I didn't enjoy it, also very expensive! Otherwise it was good not having to get up super early to drive up 2 hours in Auckland traffic.
m

marysia

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

A very relaxing short stay at this comfy, clean and quite hotel. Very convenient to airport. Staff are wonderful and very welcoming.
S

Suzanne

20 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Great property and so convenient to airport. Superb food in restaurant. Would stay again.
A

Allan

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

3 out of 5 stars

The room was nice and we had a comfortable bed and slept well. However when we arrived we were straight off an international flight and asked at Reception if a light menu was available as we had eaten on the flight and was told there was in the restaurant. They booked us into the restaurant. The Restaurant manager stated when we arrived for a meal there was only fine dining and no light meals available, we were then told we had to order from our room which was frustrating. Room service was excellent. Then we discover only coffee was available in our room, no tea but a jug to heat water was supplied (although faulty). No spoons at all either. There were two over half used toilet rolls in the toilet and no replacements at all. The fridge had several drinks available I assume for payment such as 5 beer, a bottle of wine etc. The was no compendium at all in the room to explain costs of those drinks etc. I looked at the TV thinking it would all be explained in the Hotel channel but no. A bit frustrating for a Hotel commanding close to $400 a night. Over all comfort 9/10, amenities in the room 2/10.
C

Cheri

20 Jun 2024 - 22 Jun 2024
reviewed on hcom

5 out of 5 stars

They greet you outside the hotel and the service doesn't end the entire visit. We decided to stay at the airport due to a very early departure - Best decision ever! We used the easy bus service to the City Center both days and were pleased with the ease of use. The Top floor consists of a restaurant and bar where service, once again, doesn't lack. The food was good and reasonably priced. We even went over the the Novotel and had apps at the bar and were able to charge it to our room at the Pullman. I can't say enough about the hotel, service and connivence.
R

Robert P

28 Jun 2024 - 29 Jun 2024
reviewed on hcom

5 out of 5 stars

Lovely place to stay at Auckland airport. Walk straight from the terminal into luxury in one minute
L

Lolua

28 May 2024 - 29 May 2024
reviewed on wotif

5 out of 5 stars

Very peaceful, close to airport
B

Belinda

23 Jun 2024 - 24 Jun 2024
reviewed on wotif

5 out of 5 stars

Easy access from the terminal. Very nice
V

Vasant Vishal

21 Jun 2024 - 23 Jun 2024
reviewed on wotif

5 out of 5 stars

Excellent and friendly staff. Easy access to and from the international airport. Highly recommend for a quick stay in Auckland!!
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