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Sudima Queenstown Five Mile

4 1/2 star rated hotel
9.2/10 Wonderful
(409 verified Hotels.com guest reviews)
See real reviews (37)

generated by AI based on family reviews

Overview

The Sudima Queenstown Five Mile offers a convenient and comfortable stay, particularly for those travelling to or from Queenstown Airport. Guests consistently praise the hotel's modern rooms and friendly, helpful staff. The location within a shopping centre provides easy access to various amenities, including restaurants and supermarkets, and the proximity to the airport is a significant advantage for travellers. While some guests mention the hotel's distance from Queenstown's city centre and issues with parking, the positive feedback on room comfort, cleanliness, and staff service overwhelmingly outweighs these concerns. There are also reports of some issues with the restaurant and occasional issues with parking.

Guest highlights

Clean, modern rooms
Helpful and friendly staff
Convenient location near airport and shopping centre
Good breakfast

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.

Nearby attractions

Located in Frankton neighborhood, Sudima Queenstown Five Mile is connected to a shopping center. The area's natural beauty can be seen at Frankton Beach and Lake Wakatipu, while Queenstown Arts Centre and Toi o Tahuna are cultural highlights. Alpine Aqualand and Queenstown Gardens are also worth visiting.

Popular amenities

Parking

Free 24-hour offsite parking within 164 ft
Free secured, covered self parking on site
Onsite parking options include a carport
Street parking available
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: NZD 35 for adults and NZD 17 for children

Spa

4 treatment rooms
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Full-service spa

Conveniences

Elevator
Front-desk safe
Water dispenser

More

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Smoke-free property
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Sudima Queenstown Five Mile
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

37 reviews

Review data

5 star reviews

62%

4 star reviews

27%

3 star reviews

5%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Sudima Queenstown Five Mile

Showing 1 - 10 of 37 reviews

Latest reviews (37)

M

Matthew

15 Jul 2024 - 18 Jul 2024
reviewed on wotif

4 out of 5 stars

The hotel is modern and well maintained. It is one of the cleanest hotels we have stayed at in NZ. The only thing we didn’t like was that our room lacked fresh air as it had no windows. We all had nose bleeds by the end of our stay, felt similar to being on a long haul flight with recycled air.
X

Xianran

8 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Hotel is very new. Super easy parking, it is located in a shopping centre so almost everything is available around the hotel. Close to airport, 15 min driving to town centre.
Y

Yvonne

18 Jun 2024 - 22 Jun 2024
reviewed on expedia

3 out of 5 stars

My stay at Sudima Hotel was mostly pleasant, but we encountered a significant issue on our last night. The water temperature and pressure in our room were problematic. We couldn't get a decent warm shower; the water would either be too cold or the pressure would drop significantly when adjusting the knob to cold. This was a massive inconvenience as we prefer to shower at night, and it was too difficult to lodge a complaint given how tired we were from traveling. Despite this issue, other aspects of our stay were excellent. The parking facilities were convenient, the hotel's proximity to shops was perfect, and the cleaning service was top-notch. Additionally, the coffee at the podium was a delightful way to start our mornings. I hope the hotel addresses the water issue to improve future guests' experiences.
N

Neil

4 Jun 2024 - 10 Jun 2024
reviewed on expedia

4 out of 5 stars

The overall stay was good, very nice location, lots of parking options, and shopping being situated in the mall complex etc., our bathroom door lock was broken when we checked in but staff were very quick to get it fixed, one thing downfall was we had dinner in their restaurant but the quality of food was not appealing at all compared to the price we paid, we ordered 2 x dish of fish and chips bit it was full of oil and lots of burnt fries, we were not able to finish it as it was too oily...
L

Leonie

27 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

Great accommodation without having to stay in Queenstown, but so easy to travel into town, Arrowtown and very close to airport. Lovely room with alpine view and super comfortable bed. Helpful and friendly hotel team. Would defintely stay again.
R

Robert

23 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

Very convenient to Queenstown airport. Easy access to restaurants, shopping and sightseeing.
K

Kevin

27 Apr 2024 - 1 May 2024
reviewed on expedia

5 out of 5 stars

Very new hotel. Close to the airport. With all facilities close by.
M

Melanie-Jayne

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

Very handy for the airport. Lots of shops around the hotel and convenient car parking.
R

Robert

25 Apr 2024 - 26 Apr 2024
reviewed on expedia

5 out of 5 stars

The Sudima has over the top friendly, helpful staff and quite, clean, modern, updated rooms. It was very convenient for walking to shops and restaurants as well as a quick drive to the airport.
L

Leila

30 Mar 2024 - 31 Mar 2024
reviewed on wotif

5 out of 5 stars

We loved being a little bit away from the busy city. It was quiet and calm and had a grocery store and dining options close by. Rooms were comfortable and clean, staff were friendly and helpful. We liked it so much we stayed there at the start of our trip then again before flying home.
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