C
Christian
11 Oct 2024 - 12 Oct 2024
reviewed on hcom
5 out of 5 stars
Bed and bathroom were nice, clean. Airport shuttle free for pick up, not for drop off $5 per person. Restaurant is extremely overpriced, even for Switzerland! We walked out and went across the street to the pizza place.
K
Karen
1 Sept 2024 - 2 Sept 2024
reviewed on hcom
5 out of 5 stars
Brief stay before a flight and this hotel fitted the bill perfectly. The staff were helpful and kind. Restaurant and airport shuttle were a bit pricey but then, it is Switzerland.
H
Hannah
22 Aug 2024 - 25 Aug 2024
reviewed on hcom
5 out of 5 stars
Mega convenient hotel close to airport and only 30 mins from central Zurich by tram. Room was clean and a good size. Comfortable bed. Airplane noise mainly eradicated by shutters and thick curtains. Hotel gym was surprisingly good. Staff were friendly and very helpful.
D
David
28 Jul 2024 - 1 Aug 2024
reviewed on hcom
5 out of 5 stars
Friendly staff make the hotel, always a smile.
Comfortable rooms, nice bar area.
10 minutes from the airport on the tram or 30 minutes if you fancy a walk
c
cj
23 Jul 2024 - 24 Jul 2024
reviewed on expedia
4 out of 5 stars
Overall property is fine for a quick layover trip but isn’t located near anything.
T
Terri
11 Jul 2024 - 12 Jul 2024
reviewed on wotif
4 out of 5 stars
This property is approximately 2.3 kilometres from the airport so in that regard it’s convenient. The train passes at the back of the property and aircraft fly over the top so if you’re sitting outside for dinner or breakfast it’s noisy. However you don’t hear any noise whilst sleeping. The young lady at check in was very helpful as were the wait staff at dinner. However, there was an older man at the desk in the evening that was dismissive towards my husband. The wait staff at breakfast were not helpful at all.
Also if you use the shuttle service “Check in always “ they are unreliable & one driver in particular drove very fast and unsafe.
We had an issue in the morning as our tour company actually came to the hotel and asked for us but the staff did not ring us in our room to advise they were here.
Overall our room was clean and comfortable. The pillows are very soft resulting in your head falling through to the mattress.
B
Brent
4 Jul 2024 - 5 Jul 2024
reviewed on wotif
5 out of 5 stars
The area near the airport isn’t great. But the train to downtown is a 2 minute walk.
N
Niklas
3 Jul 2024 - 4 Jul 2024
reviewed on wotif
3 out of 5 stars
Confusion around the hotel bus shuttle.
According to signs at airport, should have been Check-inn All-ways service, but two times that bus just passed by without stopping, so I waited 45 minutes to no avail, then had to take (and pay) for a taxi.
According to staff #1at the hotel, that shuttle service should have stopped and was intended to be used.
But according to staff #2, there is no current agreement with Check-inn All-ways.
Note: two hours after my arrival, and unaware of my experiences, my wife used that bus shuttle without problems…
B
Brian
28 Jun 2024 - 29 Jun 2024
reviewed on wotif
4 out of 5 stars
We stayed here one night before our flight back to the US. The location is great - just a few minutes from the airport. Here are the pros to the hotel:
-Close to the airport
-Friendly staff - very helpful
-Had a room with kitchenette and dishwasher'
-Clean bathroom
-Easy in/out parking garage
And there are some cons:
-Hallway carpet seems worn and has stains
-Pots and Pans were not clean - we had to scrub them and run through the dishwasher before use
-Bed had paper thin sheet over the mattress - with visible stains. In addition, the pillows compressed down to the size of a folded shirt - and offered no comfort - and only one per person (no spares in the cabinets).
Overall OK place to stay close to the airport to catch a flight and cook your own food. Since the main purpose of a hotel is comfortable sleep - my recommendation to the hotel is to focus on more bed comfort and cleanliness for the guests.
s
subhash
27 Jun 2024 - 28 Jun 2024
reviewed on hcom
1 out of 5 stars
Shuttle did not arrive for pick up at Air port in the night 11 PM for more than ine hour. Hotel kept telling it will come, it will come. Finally after one hour I took taxi by paying 25 CHF to come to Hotel.
For Check in in Hotel took another one hour as there was long que for check in.
Avoidable Hotel due to this reason.