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Ronald
29 Jun 2024 - 30 Jun 2024
reviewed on expedia
5 out of 5 stars
Good value for the money in a mostly residential neighborhood. Easy walk to tram stop and service to airport (5 minutes) and downtown (20 minutes). Be aware that the hotel is under a flight pattern and jets are quite loud during daylight hours. But first rate lodging overall.
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deborah
11 Jul 2024 - 12 Jul 2024
reviewed on hcom
5 out of 5 stars
Very clean, close to restaurants and grocery, minutes away from airport, delicious fresh breakfast, excellent customer service
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Peter
15 Jul 2024 - 16 Jul 2024
reviewed on hcom
1 out of 5 stars
The fact I we prevented from staying. We arrived at 00.30h. Doors were locked with no clear instructions and out of hours contact phone not answered. Our late arrival was due to 2hr flight delay due to adverse weather at Zurich airport affecting all inbound and outgoing flights. Fortunately we found a nearby hotel but at a higher cost. The following morning we received a video message sent at 22.45 with instructions on how to access room key in secure box. A 2nd text message sent at 23.48 said “Hello, unfortunately there was an overbooking and for this reason you cannot stay with us today. The money that was debited from you has already been returned. Best regards. The Gate Team”. Earlier in the day I phoned 5 times using the contact number on the Hotel.com App. Every time, it went to voicemail with a German-only message.
I am not happy with this experience: I pre-booked several weeks earlier, I used the contact number provided in confirmation email, and had no reply from the hotel until 22.45 (when I was airborne) which was followed by a contradictory text close to midnight announcing an overbooking.
Whilst the money has been refunded, I had to pay an extra £30 excluding breakfast. I am also seeking compensation for unwanted disruption and stress.
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Thomas A
4 Jul 2024 - 5 Jul 2024
reviewed on hcom
5 out of 5 stars
The Gate is a wonderful gem. We booked in here for the last night of our trip so as to have an easy trip to the airport. The hotel is situated in a nice quiet residential area but various restaurants are an easy walk away. The entire staff was most friendly and helpful, the hotel’s condition and cleanliness are superb, and the entire stay was super comfortable. All that and the price was very reasonable. The Gate is most highly recommended.
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Jon
20 May 2024 - 21 May 2024
reviewed on hcom
4 out of 5 stars
Incredibly friendly and helpful front desk staff in the evening and the morning. Simple, but good breakfast buffet. Only a four minute drive to the airport which is great for anyone with a Layover. Very clean room, decent size, comfortable bed. Good water pressure in the shower. Only complaint: no air conditioner, but they provide a fan. Good value.
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Lisa
16 May 2024 - 20 May 2024
reviewed on orbitz
4 out of 5 stars
The service was excellent, and the breakfast was full and good. The room was clean, and everything needed was available, although very small and single bed was very small. There was only one pillow, and it was hard and gave me a headache and hard to sleep with. I asked for another one but was told that the hotel was full and no extra pillows! Was given a second pillow for my last of 4 nights and it was good. The area was easy to access the bus and is close/ convenient to the airport. However, it is not close to downtown Zurich and doesn't have much to offer close by. I only found one dining option and it was not very good and was overpriced. Only one grocery store close by and it closed very early. Overall, I did think the hotel was good and reasonably priced and I would consider staying there again if I was in Zurich again. I felt safe walking around the area, but it was very residential not touristy and not much to offer.
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Zoryana
21 May 2024 - 22 May 2024
reviewed on expedia
3 out of 5 stars
Overall, good stay. Very close to the airport which was convenient for us the morning before our flight. Breakfast included, was good.
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Daryl
25 Apr 2024 - 27 Apr 2024
reviewed on expedia
4 out of 5 stars
Staff very helpful & accommodating, Riza & Lucio (?)- front desk guy. Gave us recommendations for dinner & transport going to Zurich central. Very convenient going to the airport. Also only 1 tram ride to Zurich. Walkable to station. Quiet nice place, big balcony. Small sleeping area.
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Pankaj
11 May 2024 - 13 May 2024
reviewed on expedia
5 out of 5 stars
Little expensive since we booked at the last moment. But we booked the penthouse and we had a great time. They serve breakfast and the staff was amazing as well. Its 5 mins away from airport.
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Carolina
7 May 2024 - 8 May 2024
reviewed on expedia
5 out of 5 stars
Best cost x benefit close to Zurich airport.
Recommend!