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Airport Suites Hotel

3 star rated hotel
5.8/10
(911 verified Hotels.com guest reviews)
See real reviews (41)

generated by AI based on family reviews

Overview

Airport Suites Hotel provides convenient airport proximity, with a free shuttle service (though note this operates only at limited times; otherwise, charges apply). While some guests praise the helpful staff and clean rooms, many reports highlight significant maintenance issues. These include unclean rooms and bathrooms, malfunctioning amenities (e.g., toilets, air conditioning), and pest infestations. The lack of on-site dining options is also a recurring concern, with some guests experiencing long waits for delivery services. Overall, the hotel's condition appears inconsistent, with positive experiences often juxtaposed with negative ones.

Guest highlights

Helpful staff
Convenient airport shuttle (with limitations)

About the hotel

Nearby attractions

Located in Piarco, Airport Suites Hotel is in the business district and near the airport. Mount St. Benedict Monastery and President's House are local landmarks, and travelers looking to shop may want to visit Trincity Mall and Tunapuna Market. Yerette - Home of the Hummingbird and Nariva Swamp are also worth visiting.

Popular amenities

Parking

Airport shuttle on request
Free 24-hour roundtrip airport shuttle
Free area shuttle up to 2 kilometers
Free extended parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 10 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

Billiards/pool table
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
Renovated entire property - March 2017
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Airport Suites Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

41 reviews

Review data

5 star reviews

15%

4 star reviews

17%

3 star reviews

24%

2 star reviews

17%

1 star reviews

27%

We have selected a sample of reviews which reflect what travellers have said about Airport Suites Hotel

Showing 1 - 10 of 41 reviews

Latest reviews (41)

S

Shanta

2 Jun 2024 - 3 Jun 2024
reviewed on expedia

3 out of 5 stars

The shuttle is only free from the airport. There are only a few complimentary shuttles back to the airport, otherwise you pay for the transfer. No food on the compound or near the compound. The area around the hotel is not great.
L

Leonine

23 May 2024 - 24 May 2024
reviewed on expedia

3 out of 5 stars

The kitchen was down and we were not informed of this. The room didn’t have a very pleasant smell. The only plus is that the hotel is close to the airport
I

Irene

19 May 2024 - 20 May 2024
reviewed on expedia

1 out of 5 stars

The rooms and bathrooms were dirty, drops of water kept falling from the air conditioning, the key never worked. We were tired and just wanted to sleep but bc of the keys, the noise from the water dripping, we couldn’t, finally we changed rooms, we had an early flight so never slept. The only good thing is that it’s close to the airport and the shuttle picks up and it waa only one night. The shuttle’s return hours were not convenient so you have to pay $10 if you want it to take you back to the airport. I would not stay there again even if it’s only for one night. My
B

Barbara

2 May 2024 - 4 May 2024
reviewed on expedia

3 out of 5 stars

There is A/C in the rooms and taxi available right there on the property The place is clean however the rooms and infrastructure needs repair and upgraded even if it takes one room At a time to upgrade, guests will appreciate the improved comfort, linens need changing plaster on wall needs repairing bedroom doors need fixing and entrance is too dark
J

Jacqueline

6 May 2024 - 7 May 2024
reviewed on expedia

5 out of 5 stars

Very friendly staff and the close proximity to the airport.
R

Roshan

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

4 out of 5 stars

Easy parking and close to airports
D

Deana

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

3 out of 5 stars

We were happy to hear we could check in at 8am for just $10 extra. That was a huge benefit for us. Only issue was that they gave us a king room instead of a room with two doubles even though I looked back to check and I reserved two beds for our family of 3. We decided not to complain and share the king since the early check in made up for it. The room was clean enough although only two bath towels were provided. Pool was clean and my daughter enjoyed swimming for the morning. It was easy to use the shuttle both from and to the airport for our early flights. And they provided us with a timely taxi to get our to Caroni Bird sanctuary tour. Bummed that they had no restaurant on the premises (under construction I guess) because it was quite a long walk to get food. We used their delivery service and it took over an hour but hit the spot. Overall we were happy we booked the room for such a good price. I read lots of bad reviews but we had a good overall experience.
S

Stephen

11 Feb 2024 - 18 Feb 2024
reviewed on expedia

4 out of 5 stars

Like how helpful one of the members of staff was Nathan was always willing to help he had a great attitude. Very disappointed on the taxi they book for me to go to the airport prices for a 5 mins run costing me 100tt.
D

Dana

17 Feb 2024 - 19 Feb 2024
reviewed on travelocity

2 out of 5 stars

They do not have a closet for storage of a suitcase until I was to go to the airport.
J

Jennifer

13 Feb 2024 - 14 Feb 2024
reviewed on expedia

3 out of 5 stars

Near the airport. Only drink available was water. The building looks the worse for wear.
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