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Regent Star Hotel

3 star rated hotel
6.8/10
(293 verified Hotels.com guest reviews)
See real reviews (29)

generated by AI based on family reviews

Overview

The Regent Star Hotel is praised for its incredibly convenient location, being practically next door to the airport, ideal for travellers with early flights or short layovers. Guests appreciate the proximity, often mentioning it's within a 10-minute walk. While some describe the rooms as clean and modern, others have noted inconsistencies in the level of maintenance and cleanliness. The hotel's restaurant receives mixed reviews, with some finding the food good, while others describe it as average. Opinions on staff are divided. While some guests found staff pleasant and helpful, others reported less welcoming or efficient service. There are reports that the hotel is sometimes not as well-maintained as guests expect. The hotel's shuttle service also receives mixed reviews, with some reporting an efficient service and others stating that there is no shuttle. Please note, this hotel has received many negative reviews.

About the hotel

Nearby attractions

Located in Piarco, Regent Star Hotel is in an area with good airport proximity. National Museum and Art Gallery and Queen's Hall are cultural highlights, and some of the area's attractions include Yerette - Home of the Hummingbird and Nariva Swamp.

Popular amenities

Parking

Free offsite parking
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

20 on-site accessible parking spaces
Accessible bathroom (select rooms)
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Outdoor pool

Conveniences

Elevator
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Regent Star Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

29 reviews

Review data

5 star reviews

24%

4 star reviews

24%

3 star reviews

24%

2 star reviews

14%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Regent Star Hotel

Showing 1 - 10 of 29 reviews

Latest reviews (29)

c

christine

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

4 out of 5 stars

Location location, i had an overnight connection , this hotel is comfortable and almost next door to the airport
D

David

18 Jan 2024 - 19 Jan 2024
reviewed on hcom

2 out of 5 stars

The close location to the airport was the main reason we selected it. But overall, it was an underwhelming experience. It was poorly maintained, the staff poorly trained. The room was clean, the food was good, but the service was minimal. We will not be back.
m

marco

3 Dec 2023 - 4 Dec 2023
reviewed on expedia

3 out of 5 stars

perfect for a qucik transfer night - that's it
W

Wayne

21 Nov 2023 - 23 Nov 2023
reviewed on expedia

1 out of 5 stars

This hotel is a total dump. The hotel misrepresents themselves on the internet. We got there and were shocked at the terrible room they tried to give us. We stayed in the room for about five minutes trying to decide what to do. In those five minutes we took one tag off a suitcase and put in the trash. The hotel supervisor then told us that we had to pay for the five minute stay in the room because we put one luggage tag in the trash. We tried to get a refund for the two night stay but they said NO because we put a luggage tag in the trash and because we turned down a second room they showed us. The second room was larger but just as dumpy as the first. We found a good place to stay with our phone and got a taxi to it. The Regent Star was a total waist of over $300. Do not believe anything they tell you or the impression they give on the internet. Do not stay here.
R

REESA

20 Sept 2023 - 21 Sept 2023
reviewed on expedia

3 out of 5 stars

Hotel.should have a airport shuttle. 10usd to get to the aipprt in an airport taxi which is less than 5 mi.ns away is crazy
A

Anne

17 Sept 2023 - 18 Sept 2023
reviewed on expedia

5 out of 5 stars

Clean, friendly personnel and close to the airport
C

Conor

21 Aug 2023 - 22 Aug 2023
reviewed on expedia

4 out of 5 stars

Was concerned because there were very mixed reviews. I was just overnighting in Trinidad and had an early flight. Wanted a hotel close to the airport, walking distance if possible. Couldn’t book on the hotel website and tried calling. The person at the other end of the phone said “I can’t hear you, if you are there call me on my cellular “ and have a number. I tried that but didn’t get through. It was not on some of the hotel booking websites but was on Expedia so booked it there. Walked from the terminal, about 10 mins alone the side of a dual carriagway and around a busy roundabout. Easy walk but a little dangerous without footpaths in some places. Hotel looked grood , initially staff at reception were not particularly welcoming but efficient. Room was great , clean and modern. Had dinner in the restaurant food good, staff not friendly initially but warmed up a bit.. Overall a good place for an overnight stay with an early flight.
c

christine

21 May 2023 - 22 May 2023
reviewed on expedia

5 out of 5 stars

ery near the airport . Great caribbean breakfast is available at the resturant at low cost
R

Reinhold

11 May 2023 - 12 May 2023
reviewed on expedia

5 out of 5 stars

Excellent airport hotel
C

Cherry Ann

18 Mar 2023 - 21 Mar 2023
reviewed on expedia

1 out of 5 stars

Convenient to airport I would like a refund
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