Grand Diamond Hotel Suites Trinidad

Great property for airport layovers with good rooftop reataurant.

Trying to recoup money. Reserved through Expedia but was not allowed to stay without paying for taxi and room because night clerk has no computer to verify reservation.They arrived late but had a reservation which he was shown but he refused to accept. I am furious. My daughter and aunt was tired and treated poorly. Be careful with after 8pm arrivals.

The place was beautiful service was excellent and the best part about it is the shuttle service very convenient

A very reliable and convenient place to stay near the airport. The staff is warm and welcoming.

Review to help others understand the Hotel and star ratings. I read a lot of reviews and I hope I can provide a little clarity. We stayed overnight simply to catch a flight the next day. When we landed and cleared customs there was a gentleman in a white shirt as soon as you exit who asks if you want a taxi. Tell the gentleman you are staying at the “Grand Diamond Hotel” he will walk you outside and get you your complimentary taxi. It’s about a 5 minute drive to Hotel. When we arrived the manager was at the front desk waiting for us. (We arrived at 1am) and he paid the Taxi. All the staff was very friendly, the rooms are perfectly fine, spacious, good beds, fridge with bottled water and a nice shower. The manager asked when we wanted to check out as they said there was flexibility, they arranged taxi back to airport the next day complimentary. We were here for a quick stay but this is an excellent option if you are wanting to stay close to the airport. No concerns at all with safety, overall excellent experience.

The restaurant food was great. This was my second stay and the food and service were good both times. I would definitely recommend this hotel if you want to be near the airport.

The owner took us to the airport at no charge at 6:00 AM. The owner changed our room when aircon leaked. Huge effort was made on cleanliness & service. Rooms were large as were beds. The hotel was booked for airport convenience and it meets that. Rooms had external doors & wall which I didn’t like as the country has a poor safety reputation. There was a restaurant on site which was good as we mightn’t have had a meal otherwise as walking at night isn’t recommended & we were on a very short trip to see hummingbirds.

Nice quiet hotel. Very friendly staff. Not a lot of parking on the property however for those driving. Room was clean. One thing I would like to see is shower gel rather than a bar of soap in the shower.

While they had transportation from the airport…my son picked me up and took me to the hotel so we could fiend some time together as we hadn’t seen each other in person for some months. Because of an injury to my leg, I have to use a cane and they expedited check in and helped me with my luggage to the room. There was an elevator which was great. Room was clean. D

The location and distance from the airport is good. The customer serviceis excellent. Wonderful friendly and professional staff. Extremely helpful. I did not like that there were no phones or means to communicate withe front desk in the room. My phone did not have service while I wss in the country and a phone or intercom for the front desk would be nice. and I could not control the temperature in the room. Very good rooftop dining. Small hotel no walking trails etc. Good overall