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Beverley
14 Jul 2024 - 15 Jul 2024
reviewed on hcom
5 out of 5 stars
Pre flight stay with my disabled husband. Excellent.
b
brian
13 Apr 2024 - 14 Apr 2024
reviewed on hcom
4 out of 5 stars
Nice hotel, room comfortable and restaurant/ bar food and drink very good and priced reasonably.few little gripes, when booking though a third party website it said parking was £6 per night, when I arrived I was charged £7.50 per night. Also double charged my account for our food and drink, removed eventually. But still was a live charge on my credit card for a week.
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Emma
12 Sept 2023 - 13 Sept 2023
reviewed on hcom
3 out of 5 stars
Very expensive hotel for the room you get. Labelled as airport hotel and takes ten mins to get there.
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Andrew
8 Jul 2023 - 9 Jul 2023
reviewed on expedia
4 out of 5 stars
Friendly staff, easy to locate good location, wouldn’t recommend for staying unless using airport facilities due to noise of guests, particularly with early morning flights. Didn’t get chance to use all the facilities, but the breakfast catering staff were brilliant and accommodating of a dietary needs.
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John
28 Jul 2022 - 29 Jul 2022
reviewed on expedia
5 out of 5 stars
Really nice breakfast, safe parking and quiet. A good place to stay.
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Brian
Invalid Date - Invalid Date
reviewed on hcom
4 out of 5 stars
Hotel staff are excellent, the rooms are getting a dated and need a refresh, and the shower in the bath...needs to be modernised showers. The breakfast as always is outstanding, cooked to order, fresh and hot. If you are travelling at the time this review is being written watch out for the M1 junction closures!
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smudge16ch
Invalid Date - Invalid Date
reviewed on hcom
4 out of 5 stars
The food was OK and the service was OK but they were not the most comfortable beds we have ever had. In fact we commented that the Premier Inn were much more comfy! The transport to the airport was OK and on time but when we telephoned after we'd got the luggage they had no knowledge of the fact we were six and then kept us waiting at the airport for 30 minutes. THAT is a long time when you have been travelling for six hours already and you are tired!!
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Paul Traveller
Invalid Date - Invalid Date
reviewed on hcom
5 out of 5 stars
Stayed overnight before early flight. Clean and comfy room. Nice Reception area. Bar service was good and not over exensive. Didnt dine here but hotel arranged a taxi to local pub. Indian wedding on the night we stayed but no noise was heard whar so ever. Will use again but only if Hotels.com have it on a special offer rate again...
A
1 Sept 2024 - 3 Sept 2024
reviewed on hcom
3 out of 5 stars
While the Hilton East Midlands Airport is clean, it falls short of what you'd expect from a 4-star hotel. Several issues impacted the overall experience:
Room Amenities: No fridge in the room, which is unusual for a hotel of this caliber. The lack of a toilet brush is also inconvenient.
Wellness Facilities: The sauna was not working, and the gym setup was awkward, with the need to wear shoe covers to access different areas. The pool was a bit cold, but at least the Jacuzzi was functional.
Service: Receptionists didn't inform us about bringing a coin (£1) for the pool locker, something that most hotels would mention during check-in.
Family-Friendliness: There was no additional lounge area for children, which made it difficult to keep them entertained.
Food & Beverage: The breakfast was disappointing, with very limited choices compared to other hotels you've stayed at.
Parking: The parking fees were high, adding to the overall dissatisfaction.
In summary, while the hotel was clean, it didn't meet the standards expected of a 4-star rating, and some 2-3 star hotels offer better amenities and service.
A
27 Dec 2022 - 29 Dec 2022
reviewed on hcom
5 out of 5 stars
Really lovely hotel, quiet, modern and spacious.
Staff were excellent and helpful. Food at breakfast was outstanding, my kids particularly loved the pancake maker.
The swimming pool and hot tub were great.
Bathrooms a bit dated in style but well kept and water pressure was amazing.
Parking £6 per night for hotel guests as it’s an airport hotel.
The kids play area in the lounge bar was a lovely touch.
Highly recommend a visit, we’ll be back.