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Hilton East Midlands Airport

4 star rated hotel
8.4/10 Very Good
(674 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Hilton East Midlands Airport receives mixed reviews. While guests consistently praise the excellent staff, comfortable rooms, and high-quality breakfast, some aspects require improvement. Several guests noted that the hotel's amenities, including the gym and sauna, need updating. Some also mentioned issues with service, such as slow bar service and a lack of communication about pool locker fees. The hotel's proximity to the airport is noted as a 10 minute journey, but this is not necessarily negative to all. The parking is also considered expensive by some guests.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located in Derby, Hilton East Midlands Airport is near the airport and near a train station. Rushcliffe Golf Club and The Risley Park Spa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Delta Force Paintball Kegworth and Ten Pin Bowling. Looking to enjoy an event or a game while in town? See what's happening at Donington Park Racing Circuit or Trent Bridge Cricket Ground.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Extended parking on site (GBP 24.00 per day)
Self parking on site (GBP 6 per day)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: WiFi (GBP 15 per 24-hour period)
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
24-hour room service
English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 16.95 per person
Free daily reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Pool sun loungers

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
map

Reviews that mention...

Hotel Reviews

for Hilton East Midlands Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

36%

3 star reviews

27%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hilton East Midlands Airport

Showing 1 - 10 of 11 reviews

Latest reviews (11)

B

Beverley

14 Jul 2024 - 15 Jul 2024
reviewed on hcom

5 out of 5 stars

Pre flight stay with my disabled husband. Excellent.
b

brian

13 Apr 2024 - 14 Apr 2024
reviewed on hcom

4 out of 5 stars

Nice hotel, room comfortable and restaurant/ bar food and drink very good and priced reasonably.few little gripes, when booking though a third party website it said parking was £6 per night, when I arrived I was charged £7.50 per night. Also double charged my account for our food and drink, removed eventually. But still was a live charge on my credit card for a week.
E

Emma

12 Sept 2023 - 13 Sept 2023
reviewed on hcom

3 out of 5 stars

Very expensive hotel for the room you get. Labelled as airport hotel and takes ten mins to get there.
A

Andrew

8 Jul 2023 - 9 Jul 2023
reviewed on expedia

4 out of 5 stars

Friendly staff, easy to locate good location, wouldn’t recommend for staying unless using airport facilities due to noise of guests, particularly with early morning flights. Didn’t get chance to use all the facilities, but the breakfast catering staff were brilliant and accommodating of a dietary needs.
J

John

28 Jul 2022 - 29 Jul 2022
reviewed on expedia

5 out of 5 stars

Really nice breakfast, safe parking and quiet. A good place to stay.
B

Brian

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Hotel staff are excellent, the rooms are getting a dated and need a refresh, and the shower in the bath...needs to be modernised showers. The breakfast as always is outstanding, cooked to order, fresh and hot. If you are travelling at the time this review is being written watch out for the M1 junction closures!
s

smudge16ch

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

The food was OK and the service was OK but they were not the most comfortable beds we have ever had. In fact we commented that the Premier Inn were much more comfy! The transport to the airport was OK and on time but when we telephoned after we'd got the luggage they had no knowledge of the fact we were six and then kept us waiting at the airport for 30 minutes. THAT is a long time when you have been travelling for six hours already and you are tired!!
P

Paul Traveller

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Stayed overnight before early flight. Clean and comfy room. Nice Reception area. Bar service was good and not over exensive. Didnt dine here but hotel arranged a taxi to local pub. Indian wedding on the night we stayed but no noise was heard whar so ever. Will use again but only if Hotels.com have it on a special offer rate again...
A

1 Sept 2024 - 3 Sept 2024
reviewed on hcom

3 out of 5 stars

While the Hilton East Midlands Airport is clean, it falls short of what you'd expect from a 4-star hotel. Several issues impacted the overall experience: Room Amenities: No fridge in the room, which is unusual for a hotel of this caliber. The lack of a toilet brush is also inconvenient. Wellness Facilities: The sauna was not working, and the gym setup was awkward, with the need to wear shoe covers to access different areas. The pool was a bit cold, but at least the Jacuzzi was functional. Service: Receptionists didn't inform us about bringing a coin (£1) for the pool locker, something that most hotels would mention during check-in. Family-Friendliness: There was no additional lounge area for children, which made it difficult to keep them entertained. Food & Beverage: The breakfast was disappointing, with very limited choices compared to other hotels you've stayed at. Parking: The parking fees were high, adding to the overall dissatisfaction. In summary, while the hotel was clean, it didn't meet the standards expected of a 4-star rating, and some 2-3 star hotels offer better amenities and service.
A

27 Dec 2022 - 29 Dec 2022
reviewed on hcom

5 out of 5 stars

Really lovely hotel, quiet, modern and spacious. Staff were excellent and helpful. Food at breakfast was outstanding, my kids particularly loved the pancake maker. The swimming pool and hot tub were great. Bathrooms a bit dated in style but well kept and water pressure was amazing. Parking £6 per night for hotel guests as it’s an airport hotel. The kids play area in the lounge bar was a lovely touch. Highly recommend a visit, we’ll be back.
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