The Hillcrest Hotel

When we travel to St. Helens/Widnes we will only stay at this hotel as the staff are great and couldn't ask for anything better.

This hotel is being used to hose students and homeless persons. When we arrived it was full of noisy students and we could see guests smoking out of their bedroom windows. In addition to this there were people with clear addiction issues at the property vomiting on it. We were travelling with two children and the hotel was not a safe place to take them. We had requested a slightly earlier check in (30 mins max) to allow us to get ready for a family funeral and were turned down. We did not even check in as this hotel was not suitable for habitation by paying guests.

I stay at the Hilllcrest hotel 1or 2 a month. On this occasion; screen to log car for parking wasn’t working. On arrival I was told they would input details and I wouldn’t have any issues

Check in was quick and friendly. The free parking was great. The was spacious enough and the wifi is vert fast for a hotel. The only grumble was my room was overlooking the outside seating area and the noisy guests (not the hotel's faut) could be heard loudly even with the window closed. Secondary glazing would be a cheap fix to reduce this.

Last nights sleep ruined by a wedding party disco, when we had to check out at 4 am the next morning to catch a flight.