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Hyatt Place London Heathrow Airport

4 star rated hotel
9/10 Excellent
(3087 verified Hotels.com guest reviews)
See real reviews (601)

generated by AI based on family reviews

Overview

The Hyatt Place London Heathrow Airport is a popular choice for travellers due to its proximity to Heathrow Airport, though not within walking distance. Guests consistently praise the cleanliness and comfort of the rooms, along with the friendly and helpful staff. The hotel's restaurant and bar also receive positive mentions. However, be aware that the hotel doesn't have its own shuttle service; guests typically use taxis, Ubers, or the local bus service, which can be less convenient and more expensive than a direct shuttle.

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.

Nearby attractions

Hyatt Place London Heathrow Airport is located in Heathrow Villages, a neighborhood in West Drayton with good airport proximity. London Motor Museum and Pinewood Studios are cultural highlights, and some of the area's activities can be experienced at Thames Path and Twickenham Stadium. Check out an event or a game at Wembley Stadium, and consider making time for LEGOLAND® Windsor, a top attraction not to be missed.

Popular amenities

Parking

Airport shuttle at scheduled times
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 5:00 AM - midnight
Self parking on site (GBP 15 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: GBP 20.00 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Elevator
High pile carpet in room
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hyatt Place London Heathrow Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

601 reviews

Review data

5 star reviews

61%

4 star reviews

28%

3 star reviews

7%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Place London Heathrow Airport

Showing 1 - 10 of 601 reviews

Latest reviews (601)

G

Gabriela

22 Oct 2024 - 23 Oct 2024
reviewed on hcom

5 out of 5 stars

I've stayed at several properties near Terminal 5, all in similar price ranges and categories, but the Hyatt stands out as the best. The front desk staff was exceptional, accommodating my early check-in after my A380 decided to arrive like a Concorde—way ahead of schedule. The rooms are modern and equipped with everything a traveler needs. The Wi-Fi was lightning-fast, and the restaurant offered a variety of reasonably priced dishes. I’ll be returning.
G

Germán

10 Oct 2024 - 11 Oct 2024
reviewed on hcom

3 out of 5 stars

I believe you only stay in a hotel close to an airport when you need to fly out early in the morning, so yo get a nice rest and you don’t need to travel that much on the following morning. I had dinner at the bar of the hotel. Food was great! I asked for the check and never arrived. After waiting for 40 minutes I went to sleep. They had my room number so.. supposed they would charge it to my room… They woke me up twice for this F 20 pounds dinner!?!?! Which of course I paid at my checkout.
B

Bonnie Martha

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

5 out of 5 stars

It was quiet, very friendly, had an excellent restaurant, and a convenient van to the airport terminals. The bed was very comfortable too.
J

Jeffrey

7 Oct 2024 - 8 Oct 2024
reviewed on hcom

4 out of 5 stars

Stayed at the Hyatt because of its location. Staff very accommodating, hotel clean and comfortable. Minimal noise from the airport.
s

sarah

3 Oct 2024 - 4 Oct 2024
reviewed on hcom

5 out of 5 stars

Late check in due to late flight arrival - very great on reception. Friendly and attentive - thanks
M

Michael

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

5 out of 5 stars

Really helpful gentlemen at check-in. Helped us book a taxi for the next morning and set up a wakeup call for us.
D

Deb

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

5 out of 5 stars

Super clean, very convenient to Heathrow airport, amazing staff,
C

Cheryl

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

4 out of 5 stars

Good welcome on arrival. Helpful staff eho listened to questions about bus to catch to reach T2 LHR next day. Tasty food provided in restaurant with pleasant/helpful staff. No noise from LHRt at all, despite building being across the road from the airport due to very thick glazing/sound proofing. Hotel pick up bus was running but allow time for it to visit three other nearby hotels, to pick up other passengers after your pickup. It cost £6.80 each, one way payable by bank card. We understand the red London Transport bus is cheaper, but it appeared to be running late ...
A

Andy

11 Sept 2024 - 12 Sept 2024
reviewed on hcom

4 out of 5 stars

We picked this hotel because it appearsedto offer a shuttle to Terminal 2. Infact this is not bespoke, just the Airport Hotel shuttle which stops locally which can be unreliable and takes around 30 minutes to Termainal 2, according to the staff. The staff were unable to call us a black cab, so we booked the hotel transport, which is a private vehicle, £21 to Termian Two in under 10 mins. The Black Cab fare had been £17. The hotel staff are friendly and our stay was short due to flight times, but our room was very clean and we've no complaints.
K

Kim M

15 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

We booked this hotel to be close to the airport for our flight the next day. It was a great place. Call an Uber for getting to your terminal.
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