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Bonnie
22 Oct 2024 - 23 Oct 2024
reviewed on hcom
5 out of 5 stars
Clean, welcoming. Breakfast was included and was terrific. Lots of options. I also liked having a kitchenette in the room. One problem we had was that the front desk told us about a shuttle to the airport, but failed to tell us that we had to buy tickets for the shuttle and what the cost was.
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Anna
13 Oct 2024 - 14 Oct 2024
reviewed on hcom
5 out of 5 stars
Very nice hotel. Breakfast was okay. Staff were very friendly. For a "airport" hotel, it was one of the best on our trip through the UK . If you're going to T5 at Heathrow, take local bus 423, right across the street. 2 pounds charge per person
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Craig
11 Sept 2024 - 12 Sept 2024
reviewed on hcom
5 out of 5 stars
Amazing, lovely suite , spacious, clean and comfortable. Breakfash great , excellent selection. Will stay again next time we at the airport.
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Anne
8 Sept 2024 - 10 Sept 2024
reviewed on hcom
5 out of 5 stars
We stayed for 2 night before catching a flight out of Heathrow. The hotel was clean, quiet, and comfortable. The rooms had everything we needed including a small kitchen to cook food. The staff was always friendly and willing to help if needed. The breakfast was quite nice with lots of options. I especially liked the automatic espresso machines that made specialty drinks. We also liked the free laundry facilities (something we didn’t know before booking, but very pleased to see). The only thing we felt was missing was an airport shuttle, especially since it is SO close to the airport.
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Cade
21 Aug 2024 - 22 Aug 2024
reviewed on hcom
5 out of 5 stars
This was a good hotel close to the airport, so it is convenient for those overnight layovers like we had. The hotel hoppa bus is convenient, but expensive, it is worth your time figuring out the local buses, as it was just as close, but more economical.
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Catherine
25 Jul 2024 - 26 Jul 2024
reviewed on hcom
5 out of 5 stars
Great service & a comfy room. It was a nice way to end our trip. The front desk answered any questions we had about our flight the next morning. To top it off, they set up a nice snack tray in the late afternoon. Thanks
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Cristina
21 Jul 2024 - 22 Jul 2024
reviewed on expedia
5 out of 5 stars
We loved the excellent breakfast and the very attentive breakfast staff!!
We didn’t like that the taxi we ordered the night before through reception was 15-20 minutes late, no harm done because we had plenty of time in the end but could have done without it.
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Lee
20 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
Hotel was brilliant, the family suite was huge. Super location, transfer bus directly outside and onsite parking too. Would definitely use again
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Judith
22 Jul 2024 - 23 Jul 2024
reviewed on expedia
5 out of 5 stars
Our luggage did not get delivered to us when our flight arrived at Heathrow. We made and claim and gave Staybridge Suites as our address to have the luggage delivered to. It didn’t get delivered before we left the hotel. One piece was delivered to Staybridge after we left and they kept it for us until we came back for our second stay. They did this a second time when another piece of our luggage was delivered there after we left the second. We really appreciate their help. Without it we may never have gotten all our luggage. Thank you . I will certainly recommend you!!!!
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Simon
20 Jul 2024 - 21 Jul 2024
reviewed on expedia
5 out of 5 stars
Lovely place to stay overnight for our early morning flight the next day.