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Laura
19 Aug 2024 - 22 Aug 2024
reviewed on hcom
4 out of 5 stars
We travelled as a family of three and really enjoyed that the beach, attractions and dining were all in a comfortable walking distance.
The staff at the hotel were lovely and accommodating. Although there was building work going on nearby (not at the hotel itself) this didn’t disrupt our stay as work didn’t seem to start earlier than 8/8:30am.
Room was comfortable, clean and plenty of space for the three of us.
Thank you!
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Beverley
30 Jul 2024 - 31 Jul 2024
reviewed on hcom
3 out of 5 stars
Room was pleasant enough but lacking attention to detail - some else's soap and shampoo left in bathroom, no batteries in the remote. Only 4 parking spaces and no available on street parking - had to pay £15.50 for overnight parking. Good location though.
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Catherine
30 May 2024 - 31 May 2024
reviewed on hcom
5 out of 5 stars
Lovely stay, very welcoming and informative. Room was a bit noisy at points due to building works on a nearby building. Room was spacious and bed was comfortable and easy to sleep in. Located ideally within a short walk to the beach and high street where there was lots of choices of shops and places to eat. Parking was a bit tight too, didnt seem to be many spaces available. There are other parking opportunities if you need them but you would need to pay/walk to/from them.
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Michael
8 Jul 2023 - 9 Jul 2023
reviewed on hcom
3 out of 5 stars
There was no parking outside hotel so had to find a space on side of road😔. Front of house staff where rude. Pretty disappointed as soon as we got there
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Jennifer
5 Jul 2023 - 6 Jul 2023
reviewed on expedia
3 out of 5 stars
While the hotel was convenient to local eateries, it lacked parking as we had to park between two really close vehicles. Then this morning, someone had blocked us in by parking behind us. Fortunately, the gentleman parked next to us moved his vehicle so that my husband was able to maneuver the rental car out of the parking lot.
Breakfast was nice, but I'm not sure that it was worth ten pounds a piece. The staff were very friendly and tried to help as much as possible.
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nigel
26 Jun 2023 - 28 Jun 2023
reviewed on hcom
4 out of 5 stars
Hotel ok, staff really friendly, parking a bit of a nightmare as cars doubled up bar was shut in hotel, breakfast was ok, only issue was shower really poor.
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David
6 Feb 2023 - 7 Feb 2023
reviewed on hcom
4 out of 5 stars
Good comfortable room with well decorated and modern style bathroom, good double size shower. Easy parking at the door and a dhort walk into town
A
17 Aug 2024 - 20 Aug 2024
reviewed on hcom
2 out of 5 stars
Check in went smoothly. However we had to have my grandsons room changed as there was a terrible smell in the room. They did move him to a different room straight away. The room was much nicer and ensuite was much cleaner. Our second room was small but bed was comfy and very clean bedding. It got very hot in the room, making it difficult to sleep. There was a small TV which had no signal. Tried retuning but did not work. Reported it to reception on first day of our stay, then also on 2nd day. It was eventually fixed on the 3rd day and we were leaving the next day. Their excuse was that there was no maintenance staff in. There were some nice little touches such as biscuits, tea, coffee and two bottles of water. There were small shower gel, shampoo and small soap. They did clean rooms everyday which was good. The parking was non existent for us. It was first come so we had no chance especially if you used your car in the day. There was parking available across the road of the hotel, which cost £15.50 for 24 hours. When selecting the hotel, it states parking available but doesn’t tell you there is only a few available spaces. I did ask the receptionist about this, should it be advertised as limited parking. I was told hotels.com should not advise parking. There is building work next door to the hotel which woke us up early. The dining area had only a few tables in, the breakfast was average but there was a very nice lady making sure you had all you needed. Overall disappointing!
A
8 Aug 2023 - 9 Aug 2023
reviewed on hcom
3 out of 5 stars
Staff were absolutely lovely. Free car parking which is great. Fab location close to Newquay town centre. Hotel seriously needs some investment! Shower weak. Toilet roll holder got jammed. But my biggest complaint was the mattress. Very uncomfortable. I didn't sleep barely.